Socure
Fraud Detection • Anti-Money Laundering • Document Verification • Know Your Customer • Identity Verification
Director - Strategic Account Management
November 27
🇺🇸 United States – Remote
💵 $150k - $185k / year
⏰ Full Time
🔴 Lead
💰 Account Manager
🦅 H1B Visa Sponsor
Socure
Fraud Detection • Anti-Money Laundering • Document Verification • Know Your Customer • Identity Verification
Description
• Lead a high-performing team focused on driving success in Socure’s Emerging US Market • Manage customer satisfaction and drive renewals • Cultivate strong relationships with client executives • Develop scalable programs for Customer Success teams • Report to the SVP of Customer Success
Requirements
• At least 10+ years experience as an Strategic Account Manager/Customer Success Manager/Customer Relationship Manager • 5+ years of management experience as a CS team manager or leader • Aptitude to lead an Account Management Team • Experience in developing and implementing Account Management best practices • Critical thinking and strategic view skills • Exceptional communication and interpersonal skills • Willingness to contribute to evolving needs • Outstanding negotiation, challenger selling and consultative sales skills • Demonstrated experience accessing enterprise-level engagements • Proven creative problem-solving approach and strong analytical skills • Prior experience as a Sales Development Representative or Account Executive • Prior experience in the financial services
Benefits
• market competitive salary • equity • comprehensive benefits • commissions plans or an annual discretionary performance bonus
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