Senior Analyst - Sales Operations

September 19

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SOTI

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Mobile Device Management (MDM) • Bring Your Own Device (BYOD) • Mobile Application Management (MAM) • Mobile Content Management (MCM) • Enterprise Mobility Management (EMM)

1001 - 5000

Description

• Manage daily Deal Desk activities to review deal economics, commercial terms and conditions, operational requirements, and evaluate non-standard pricing and commercial requests • Maintain SOTI Deal Desk framework for pricing guidance, commercial framework, escalations, and rules of engagement • Collaborate with the sales teams to assess any ad hoc or exceptional deals requiring additional customer/partner analysis, and to validate an appropriate business case for pricing escalations. • Assist with coordination and approval of Salesforce inquiries and quote adjustments. • Provide analysis across pricing and deal structure trends across the region, revenue streams and product sets to advise on future go to market initiatives. • Provide analysis on approval and rejection rates, identify inefficiencies in sales operations process to drive continuous improvement throughout the sales cycle. • Deliver ad-hoc reporting and analysis as required. • Ensure Data governance is carried through sales cycle applying appropriate SOTI framework. • Review Data integrity around partner accounts and review account creations to ensure validity. • Assist Sales compensation team in resolving request for relief queries and transactions • Review Data integrity around roles and hierarchy

Requirements

• 3+ years of Business/ Sales Operations / Reporting experience • Knowledge of SAAS environment advantageous • 3+ years experience supporting a sales deal desk • Salesforce power user (Reports, Dashboards etc.) • Proactive solution finder • Detail and process oriented • Great communicator • Works well in a fast paced, entrepreneurial environment • Great time management skills with a focus on prioritization • Collaborative team player • University degree in Business/Finance/Accounting (or relevant experience)