Dealer Relations Manager

Yesterday

🇺🇸 United States – Remote

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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S&P Global

WebsiteLinkedInAll Job Openings

Analytics • Credit ratings • Finance • Energy & commodities information • Intelligence

10,000+ employees

Founded 1888

💸 Finance

⚡ Energy

Description

• As a Dealer Relations Manager, possess superior communication skills for building dealership relationships. • Consistently demonstrate understanding of dealer partners' goals, pain points, markets, and competitors. • Highly organized, detail-oriented, flexible, self-motivated, and capable under pressure. • Driven to provide the highest level of customer service through coaching, training, and consultation. • Responsible for day-to-day dealer relationship management and champion product adoption and use. • Execute launch planning, manage product implementation, and deliver training to dealers during performance visits. • Serve as first point of contact for dealership issues and follow up on escalated ones. • Communicate and implement product changes, new features, and releases in a timely manner to accounts.

Requirements

• Bachelors’ degree in Business, Management, Marketing or a related field. • 3-5 years professional experience working in sales, marketing or customer service in a luxury automotive retail environment. • Significant experience working with CRM tools and are at ease with technology. • Think quickly on your feet and handle ambiguity. • Communicate well both orally and in writing and demonstrate business and financial acumen in your daily work. • Know how to establish rapport and develop meaningful relationships with your clients. • Negotiate effectively, finding the win-win solution to problems. • Proactively solicit feedback, ask clarifying questions and resolve issues in a non-confrontational way. • Ability to perform as part of a larger team and work independently to schedule and prioritize your work. • Regularly assess your own performance and adapt your work to achieve better results. • Must believe in what you do and feel a vested interest the company’s success. • This role requires 80%-100% travel within the region and nationally as needed.

Benefits

• Health care coverage designed for the mind and body. • Generous time off helps keep you energized for your time on. • Access a wealth of resources to grow your career and learn valuable new skills. • Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. • It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. • From retail discounts to referral incentive awards—small perks can make a big difference.