Manager - Host Workshops

December 6

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Standing on Giants

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Community Management • Community Platform • Branded Communities • Digital Consultancy • Community

11 - 50 employees

🤝 B2B

☁️ SaaS

📱 Media

Description

• About the company: Standing on Giants empowers businesses to build thriving online communities. • We are the first online community company to attain B Corp Certification, emphasizing our commitment to social responsibility. • Host Workshops are crucial for fostering partnership with Airbnb hosts and gathering community feedback. • We're seeking a Host Workshops Program Manager to develop and execute this program effectively. • The role requires strategic thinking to scale the program across teams and manage daily operations.

Requirements

• 5 years of relevant experience in a fast-paced, collaborative environment, including supporting a team in an administrative capacity or community building • Experienced in market research, gathering data, identifying themes and drafting reports • Have a basic understanding of project management tools and able to lead projects from start to finish • Have a basic understanding of event management tools and/or the ability to learn quickly • Passion for Airbnb and the mission of the company • Unwavering verbal communications skills in any situation. Strong written and verbal communication skills • Be solution-oriented and adapt to projects with quick turnaround times • Strong comprehension skills and advanced ability to quickly decipher critical from trivial information • Exhibit strong process-oriented skills and passion for trying, learning, improving, and sharing best practices • Demonstrate a bias for action and multi-tasking abilities • Proven track record of being reliable, prepared, responsive, eager to learn and encouraging • Acute attention to detail and follow through, and are very organized • Advanced presentation skills (G Suite) and knowledge and application of meeting collaboration tools (Zoom) and current social networking systems • Maintain enthusiasm and a level head in even the most stressful situations • Be comfortable working independently • Ability to exercise judgment and maintain confidentiality • Personal integrity that reflects Airbnb’s core values and commitment to diversity and belonging • Knowledge of multiple languages is a plus • Experience using SQL a big plus • Experience in relationship management or account management • Events experience (organising, hosting or supporting) • Experience of working in Market Research • Familiarity with social media analytics and social listening tools • Familiarity with NLP and/or AI models for scalable insights gathering