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👉 Remote Jobs NetworkOctober 28, 2023
🇺🇸 United States – Remote
💵 $140k - $200k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🗽 H1B Visa Sponsor
• Collaborate with other engineers to understand and troubleshoot systems and use the experience gained to influence the roadmap of the StarTree product • Work with customers to resolve a wide range of issues with their deployments and usage • Contribute to process development - we are always looking to improve how we work • Communicate with product and engineering teams to provide product feedback from the field • Improve product documentation and author knowledge base articles • Create internal tooling and review product demos
• Must be in PST or MST to be considered. • Experience in diagnosing, reproducing, and resolving technical issues in complex customer production environments • Deep desire to help customers through direct interaction • Previous experience working in a startup environment with global customers • Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.) • Operational knowledge of Java applications • Experience with at least one mainstream distributed system • Familiarity with streaming systems, such as Kafka, Pulsar, Flume, Flink, Spark, or similar • Strong troubleshooting and critical thinking skills • Excitement in learning about streaming data and becoming a domain expert in Apache Pinot • Experience with cloud platforms such as AWS, GCP, or Azure is a plus • Outstanding written and verbal communication skills
• Competitive and compelling equity grants • Access to a comprehensive benefits offering
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