Vice President - Revenue Operations

February 11

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Steno

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Steno is a tech-enabled company that provides court reporting and litigation support services with a revolutionary approach. The company offers a full suite of services including court reporting, remote depositions through its Steno Connect Zoom app, and DelayPay, a deferred payment option for litigation services. Steno integrates technology to deliver customized financial and technical solutions tailored to the unique needs of legal firms, optimizing the litigation experience with minimal administrative effort. They serve court reporters, plaintiff firms, and defense firms, providing reliable, intuitive technology and exceptional customer service.

legal tech • legal services • court reporting • videoconfrencing

201 - 500 employees

Founded 2019

☁️ SaaS

🤝 B2B

📋 Description

• Function as the primary owner and driver of the GTM revenue forecasting process, aligning targets with company growth objectives. • Monitor and report revenue metrics like CAC, CLTV, Payback Period, and additional sales efficiencies metrics to identify actionable trends. • Oversee Sales and Marketing Operations teams, providing necessary support to all GTM functions, which may include developing programs, processes, definitions, and reporting. • Design and execute a comprehensive revenue operations strategy that aligns with organizational goals, drives operational efficiency, and fosters cross-functional collaboration to maximize revenue growth across sales and marketing teams. • Analyze revenue and margin through product and customer segmentation. • Own administration of the GTM tech stack including Hubspot (CRM & marketing operation), ZoomInfo, Google Analytics, and more. • Develop and administer sales rules of engagement and lead workflows, including lead scoring, handoff processes, routing, and reporting. • Build and maintain a multi-touch attribution model.

🎯 Requirements

• 10+ years of revenue operations experience, including management experience of Revenue Operations professionals • Experience in high-growth tech or SaaS environments • Deep familiarity with CRMs and BI tools (especially HubSpot and Looker) • Proven and demonstrated ability to grow a team; remote work experience and experience at a startup will be valuable in this role • Skilled in cross-functional collaboration across an organization • Strong financial analysis skills, a deep understanding of data analytics, strong intellectual curiosity, and a proactive mindset around data analysis • Comfortable with reporting to executive/board level leadership • Expert-level Excel skills; this is important, so make sure your know-how extends far past pivot tables and VLOOKUP • Demonstrated success in a RevOps role, not just running the show, but building revenue models and providing data-driven insights to help a business evolve • Background in finance and familiarity with SQL (these are a bonus, not a necessity)

🏖️ Benefits

• Health, Vision, & Dental Benefits - generous company-sponsored health plans for both employees and dependents, including comprehensive vision & dental • Wellness/Mental Health - shared benefits to be used among employees and families • Flexible Paid Time Off - allowing employees to find balance in their lives • Options of Equity - we know our success is nothing without our team • Access to a 401k through Guideline • A home office setup and a monthly stipend to offset internet and phone costs