Customer Success Manager

5 days ago

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Stewart Title

WebsiteLinkedInAll Job Openings

5001 - 10000

Description

• Evaluates and documents existing operational requirements as they relate to system configuration. • Works closely with project and operational leadership to ensure seamless communication and planning during system migration(s). • Analyzes current processes and systems to determine unique requirements. • Documents data and system requirements according to the current and future needs of the business. • Coordinates with project team and operational leadership to ensure seamless communication and planning during system migration(s). • Applies working knowledge of business and best practices gained through understanding of key business drivers and recognition of how operation integrates within the organization. • Performs a range of assignments and may lead projects within own discipline. • Works within broad guidelines and polices to accomplish objectives and goals. • Solves moderately complex to complex problems and analyzes possible solutions using technical experience, judgement and precedents. • Explains complex and/or sensitive information in a straightforward manner. • Acts as a resource for colleagues, provides guidance to less experienced team members. • Individual contributor working with limited oversight. • Performs all other duties as assigned by management.

Requirements

• Typically requires 2+ years of title insurance and escrow related work experience. • Typically requires 2+ years of experience with process and/or documenting system and/or process requirements.