Client Relationship Manager

6 days ago

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Taconic Biosciences

WebsiteLinkedInAll Job Openings

Life Science Solutions • Research Animal Models • Precision Research Models • Breeding • Microbiome

501 - 1000 employees

Founded 1952

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Description

• Taconic's Client Relationship Manager manages complex accounts to achieve revenue targets. • This account management role requires the ability to develop relationships with a variety of buying personas to both protect existing business and identify new opportunities among existing clients. • An ability to develop and implement account plans; knowledge and understanding of business strategy and the ability to work collaboratively and influence others internally and externally is required. • Success in this role will require a focus on uncovering customer needs and positioning appropriate solutions as well as funnel management and accurate forecasting. • Achieve revenue targets and quotas as outlined in the Annual Operating Plan (AOP). • Drive TEAM selling approach to support customer intimate solution development. • Heavy focus on complex corporate account management and increasing share of wallet. • Develop business understanding to ensure knowledge of product, customer, competitors. • Submit on-time forecasts and other ad-hoc reports and maintain accurate SalesForce.com data for accounts, contacts, and opportunity pipeline management.

Requirements

• Bachelor’s degree from 4-year college or university. • A degree with a Life Science focus preferred. • Experience working in a lab or technical setting. • Experience in account/territory management in a life science or specialized field with demonstrated success in meeting established targets. • Minimum 1-year relevant experience and/or training. • Ability to write reports and correspondence. • Ability to speak effectively to customers and/or employees of the organization at all levels. • Ability to actively listen and understand information presented and different points of view. • Ability to influence internal teams in support of customer and revenue goals. • Ability to set direction with territory/account plans. • Must conduct business with a sense of urgency. • Ability to implement sales process methodology including prospecting, qualifying, presenting solution, objection handling, negotiating, and closing to drive territory performance as well as provide customer solutions. • Ability to support execution of contract requirement for clients expected. • Ability to demonstrate understanding of market, customers, and competition through business analytics. • Ability to develop solutions and make recommendations to meet or exceed territory goals are required.

Benefits

• Insurance within 30 days or less which includes options for medical, dental, vision, pet insurance and more! • 20 days paid time off plus 6 additional holidays and 1 floating holiday • Work life balance • 401(k) plan with up to 4% employer match • Tuition reimbursement • Career advancement opportunities • Commitment to training and providing you with the skills you need for success • All employees receive access to 24/7 telemedicine (including mental health), short- and long-term disability and life insurance