Client Relationship Manager

February 28

🍂 Massachusetts – Remote

Although this job is listed in Massachusetts, this company may be open to hiring remote in other states.

💵 $95k - $115k / year

⏰ Full Time

🟢 Junior

💰 Account Manager

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Taconic Biosciences

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Taconic Biosciences is a company specializing in providing genetically engineered mouse and rat models for preclinical research and drug discovery. They offer a wide range of products and services including super immunodeficient NOG mice, humanized immune system mice, ADMET portfolio services, transgenic animal models, and colony management solutions. Taconic supports various therapeutic areas such as oncology, immuno-oncology, neuroscience, and metabolic diseases. Their innovative model generation techniques, such as CRISPR gene editing, ensure precise and translatable animal models tailored for advanced research. Taconic is committed to high-quality animal models with extensive health and genetic monitoring, facilitating groundbreaking scientific investigations and discoveries in biotechnology and pharmaceuticals.

Life Science Solutions • Research Animal Models • Precision Research Models • Breeding • Microbiome

501 - 1000 employees

Founded 1952

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

📋 Description

• Taconic's Client Relationship Manager manages complex accounts to achieve revenue targets. • This account management role requires the ability to develop relationships with a variety of buying personas to both protect existing business and identify new opportunities among existing clients. • An ability to develop and implement account plans; knowledge and understanding of business strategy and the ability to work collaboratively and influence others internally and externally is required. • Success in this role will require a focus on uncovering customer needs and positioning appropriate solutions as well as funnel management and accurate forecasting. • Duties of the Client Relationship Manager include the following: • Achieve revenue targets and quotas as outlined in the Annual Operating Plan (AOP). • Drive TEAM selling approach to support customer intimate solution development. • Heavy focus on complex corporate account management and increasing share of wallet. • Develop business understanding to ensure knowledge of product, customer, competitors. • Submit on-time forecasts and other ad-hoc reports and maintain accurate SalesForce.com data for accounts, contacts, and opportunity pipeline management.

🎯 Requirements

• Bachelor’s degree from 4-year college or university • A degree with a Life Science focus preferred • Experience working in a lab or technical setting • Experience in account/territory management in a life science or specialized field with demonstrated success in meeting established targets • Minimum 1-year relevant experience and/or training • Ability to write reports and correspondence • Ability to speak effectively to customers and/or employees of the organization at all levels • Ability to actively listen and understand information presented and different points of view • Ability to influence internal teams in support of customer and revenue goals • Ability to set direction with territory/account plans • Must conduct business with a sense of urgency • Ability to implement sales process methodology including prospecting, qualifying, presenting solution, objection handling, negotiating, and closing to drive territory performance as well as provide customer solutions • Ability to support execution of contract requirement for clients expected • Ability to demonstrate understanding of market, customers, and competition through business analytics • Ability to develop solutions and make recommendations to meet or exceed territory goals are required

🏖️ Benefits

• Insurance within 30 days or less which includes options for medical, dental, vision, pet insurance and more! • 20 days paid time off plus 6 additional holidays and 1 floating holiday • Work life balance • 401(k) plan with up to 4% employer match • Tuition reimbursement • Career advancement opportunities • Commitment to training and providing you with the skills you need for success • All employees receive access to 24/7 telemedicine (including mental health), short- and long-term disability and life insurance