Director, U.S. Consumer Acquisition and Engagement
November 26
Description
• Develops and leads client loyalty programs • Strategically grows client business through identifying pain points • Represents Mastercard as the “One Voice” • Oversight on the operations including cross-functional team members and vendors • Primary contact and point of escalation for any issues • Provides thought leadership and strategic direction for partner • Manages and prioritizes product backlog • Monitors, manages and reports on program KPIs • Conducts QBRs with partner
Requirements
• 10+ years of experience working with or managing merchant and consumer loyalty programs • Account management experience working with various levels - internal and external • Previous card linked offering marketing or related digital marketing experience preferred • Understanding of sales strategy development and sales pipeline management • Demonstrated ability to act with a persistent and relentless sense of urgency • Ability to explain complex technical solutions in a clear and concise manner • Proven ability to manage multiple projects at a time while paying strict attention to detail • Excellent verbal, presentation, and written communication skills • Excellent listening and presentation skills • Analytical Thinking/Problem Solving • Bachelor’s degree required, advanced degree preferred • Competency with Microsoft Office including Word, Excel, and PPT
Benefits
• insurance (including medical, prescription drug, dental, vision, disability, life insurance) • flexible spending account and health savings account • paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave) • 10 annual paid sick days • 10 or more annual paid vacation days based on level • 5 personal days • 10 annual paid U.S. observed holidays • 401k with a best-in-class company match • deferred compensation for eligible roles • fitness reimbursement or on-site fitness facilities • eligibility for tuition reimbursement • gender-inclusive benefits • many more
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