October 2
• Work together with the Business Development and Technical Support teams to ensure overall customer satisfaction. • Identify customer technical requirements, provide clear estimation of feasibility and risks and support contract negotiations with technical background. • Prepare workflows, answers to Requests for Proposals, Request for Information and project proposals. • Prepare initial solution presentations and demonstrations for all Thales products. • Study customer operation to understand their business direction and application requirements in order to help them define their technical needs and recommend solutions that meet those needs utilizing company products. • Provide high-level technical support, consultation and training on company’s products and capabilities to Partners, End-Users and other departments as part of the sales cycle. • Work closely with Product Management to identify, evaluate, and make technical recommendations regarding strategic product enhancements based on market initiatives, new technology, partnerships or customer requirements.
• Bachelor’s degree in a technical subject (e.g., Computer Science, Mathematics, or Engineering); or another relevant field of study; and / or equivalent work experience • 3+ years pre-sales or post sales/support professional services experience within an enterprise software or security company, reseller, integrator, or equivalent • Strong background in 3-5 of the following areas: Multi Factor Authentication & Public Key Infrastructure Security (encryption, access control, PKI, digital certificates etc.), Physical and logical access systems Issuance of PKI devices and certificates management systems (CMSs). • Devices life cycle management • Enterprise Databases (Oracle, SQL server, Informix, DB2 etc.), Cloud Security and Cloud Application Modernization (DevOps, Automation, Kubernetes) • Identity and Access Management (SAML 2.0, Radius, WS-Federation, OAuth, and OpenID Connect, Single Sign On, and Context Based Authentication) • Exposure to US Federal mandates and security standards: FIPS 140-2, FIPS 201- PIV and CAC cards • Understanding of technologies in Identity and Access Management world: contact, contactless and biometry
• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance. • Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period. • Company paid holidays and Paid Time Off. • Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program.
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