Digital Account Manager - Laboratory Products

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Thermo Fisher Scientific

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Analytical Instruments • Laboratory Supply Chain Programs and eCommerce • Laboratory Equipment • Lab Services • Specialty Diagnostics

10,000+

Description

• Responsible for growth of low-revenue customers in UK and Ireland • Develop and implement sales growth strategy • Contact high-potential customers through phone, video, and social media • Tailor messaging based on customer needs and industry challenges • Demonstrate website usage for self-service orders • Collaborate with Digital Marketing on customer prioritization • Maintain a pipeline of opportunities in Salesforce • Pilot new sales tactics and improve approaches as a team

Requirements

• Bachelor’s degree, Science or Business focus preferred • Interacting with internal or external customers to understand and solve their problems • Building and maintaining relationships with key collaborators • Able to demonstrate persistence and overcoming barriers to find success • Prior experience in Sales/Customer Service beneficial • Self-directed and goal-oriented • Excellent communication skills and ability to build rapport • Comfortable approaching new contacts and able to handle rejection • Digital approach – can use technology to maximise impact • Knowledge of growing reach through social media is beneficial • Self-awareness and adaptability • Entrepreneurial approach – willing to try new techniques to find success • Fluent in English • Knowledge of Word, Excel and PowerPoint a must, SFDC preferred • Travel across Europe (10%), attend regional, national or international meetings