Administrative Assistant
4 days ago
Description
•Handling inbound & outbound calls, text messages, secure emails, and faxes from members and providers •Providing administrative support by generating member reports and data entry •Identifying and triaging a member's needs to connect them with Care Teams
Requirements
•A year or more of telephonic support experience in a healthcare or customer service role •Comfort with ambiguity in a fast-paced environment •Strong organizational skills with the ability to manage multiple tasks •Effective listening and communication skills •Familiarity with new technologies and tools, such as Google Suite and electronic health records
Benefits
•COVID-19 vaccination required for employment •Opportunity to work from home in the U.S.
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