Account Executive - Government

September 21

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IoT • Retail • 5G for All • Future of 5G • Business Sales

10,000+

Description

• Support growth of State and Local Government accounts • Sell to State and Local accounts • Renew contracts • Increase customer satisfaction • Drive customer retention activity • Evaluate performance based on sales expectations • Maintain high level of job performance • Call leads to generate sales opportunities • Exceed monthly sales, renewal, and churn target goals • Welcome customers, review service agreements, and answer questions • Maintain monthly call goals • Establish and nurture customer relationships • Conduct customer account maintenance • Provide account analysis for up-sell and renewal offers • Manage and resolve customer issues • Track individual account activity and results • Perform data entry, system navigation, and utilization • Conduct analysis and decision-making related to information • Ensure accuracy and efficiency in data entry • Complete ongoing training to maintain knowledge • Utilize knowledge systems and training tools to deliver service • Achieve efficiency and sales goals • Meet or exceed departmental goals • Exhibit positive behavior with customers and coworkers • Maintain high standards for ethical and professional conduct • Fulfill other duties as assigned

Requirements

• Bachelor's Degree Preferred • 2-4 years selling to State and Local Government accounts required • 2 years of extensive business customer support experience required • 2 years of business sales experience required • Wireless industry sales experience preferred • Technical sales experience preferred • Strong attention to detail, problem-solving, and business analysis skills required • Experience crafting and delivering presentations required • Proficiency in Microsoft Excel required • At least 21 years of age • Legally authorized to work in the United States

Benefits

• Medical, dental and vision insurance • Flexible spending account • 401(k) • Employee stock grants • Employee stock purchase plan • Paid time off • Up to 12 paid holidays • Paid parental and family leave • Family building benefits • Back-up care • Enhanced family support • Childcare subsidy • Tuition assistance • College coaching • Short- and long-term disability • Voluntary AD&D coverage • Voluntary accident coverage • Voluntary life insurance • Voluntary disability insurance • Voluntary long-term care insurance • Mobile service & home internet discounts • Pet insurance • Access to commuter and transit programs