Government Account Executive

November 22

Apply Now

Receive Emails with Similar Jobs

T-Mobile

WebsiteLinkedInAll Job Openings

IoT • Retail • 5G for All • Future of 5G • Business Sales

10,000+

Description

• The Account Executive, Government Sales position is crucial in supporting the growth of State and Local Government accounts. • Primary responsibilities include selling to State and Local accounts, renewing contracts, increasing customer satisfaction, and improving revenue while driving customer retention activity. • Performance evaluated based on sales expectations and maintaining a high level of job performance through various metrics focused on building the business. • All tasks should align with T-Mobile's core values. • Utilize contact lists to call leads and generate sales opportunities. • Exceed monthly sales, renewal, and churn target goals. • Welcome customers to T-Mobile, review service agreements, answer questions, and identify additional business opportunities. • Maintain monthly call goals as set by expectations. • Establish and nurture customer relationships to drive sales and expand the customer base. • Conduct customer account maintenance following account reviews. • Provide account analysis to determine up-sell and renewal offers. • Manage and resolve customer issues. • Track individual account activity and results. • Perform extensive data entry, system navigation, and utilization. • Ensure accuracy and efficiency in data entry. • Complete ongoing training to maintain knowledge of products, services, and sales approaches. • Utilize automated knowledge systems and training tools to deliver outstanding service, meeting T-Mobile’s efficiency and quality standards. • Achieve efficiency and sales goals based on targeted metrics. • Meet or exceed all departmental goals and business objectives. • Exhibit positive and collaborative behavior with customers and coworkers. • Demonstrate personal leadership by maintaining high standards for ethical and professional conduct. • Fulfill other duties and projects as assigned by business management as needed.

Requirements

• High School Diploma/GED (Required). • Bachelor's Degree (Preferred). • 2-4 years selling to State and Local Government accounts required. • 2 years of extensive business customer support experience required. • 2 years of business sales experience required. • Wireless industry sales experience preferred. • Technical sales experience preferred. • Strong attention to detail, problem-solving, and business analysis skills required. • Experience crafting and delivering presentations required. • Proficiency in Microsoft Excel required. • At least 18 years of age. • Legally authorized to work in the United States.

Benefits

• Medical, dental and vision insurance. • Flexible spending account. • 401(k). • Employee stock grants. • Employee stock purchase plan. • Paid time off and up to 12 paid holidays. • Paid parental and family leave. • Family building benefits. • Back-up care. • Enhanced family support. • Childcare subsidy. • Tuition assistance. • College coaching. • Short- and long-term disability. • Voluntary AD&D coverage. • Voluntary accident coverage. • Voluntary life insurance. • Voluntary disability insurance. • Voluntary long-term care insurance. • Mobile service & home internet discounts. • Pet insurance. • Access to commuter and transit programs.