Strategic Account Manager

6 hours ago

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Logo of Trace3

Trace3

Data Intelligence • Enterprise Transformation Services • Virtualization & Networking • Storage • Backup

501 - 1000

💰 Private Equity Round on 2017-06

Description

• The Strategic Account Manager (SAM) will be responsible for prospecting, developing and closing sales opportunities. • This position will be responsible for selling technology solutions in core competencies of storage, security, virtualization, backup, networking, innovation, cloud and data intelligence services. • This position will have a strong understanding of how technology enables businesses to develop strategies and meet objectives. • The Strategic Account Manager will be involved in the entire sales cycle, including leading meetings to discuss key business and technology issues, assess clients' needs and identify the products/solutions that best meet those needs. • Drive business line revenue within assigned territory and accounts; discover, prospect and qualify new opportunities as well as cross-sell and up-sell opportunities within existing customer base. • Responsible for supervising and ensuring optimal client satisfaction throughout the entire lifecycle of the engagement by providing the “Total Customer Experience”. • Represent Trace3 to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges. • Lead the proposed solution including transitioning the build and implementation to the delivery team, and remain engaged with the client while becoming a “thought leader” for the next opportunity. • Build and maintain in-depth knowledge of Trace3’s products, services, partners, and markets. • Direct complex sales cycles—including account mapping, development of high-level relationships, account strategies, and business cases. • Communicate Trace3’s value proposition to varying technical and non-technical clients, including executive ''C'' level management, VP, and Director levels, and end-users. • Establish strong and lasting relationships with key stakeholders and decision makers in client organizations. • Work closely with the client to understand and manage their expectations while simultaneously working closely with the Trace3 Team to ensure delivery.

Requirements

• Bachelor’s degree from an accredited university preferred. • Minimum of seven years of relevant sales experience within technology environment. • Excellent understanding of business environments and challenges of IT operations in an enterprise level corporation. • Strong understanding of how clients use technology to meet business objectives. • Strong financial and business acumen with understanding of a multi-faceted business operation. • Excellent oral, written communication and presentation skills with an ability to present technical issues, training sessions, and demos to C-Level Executives and non-technical audience. • Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment. • Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver. • Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment. • Motivated self-starter who loves to solve challenging problems and feels comfortable working directly with customers.

Benefits

• Comprehensive medical, dental and vision plans for you and your dependents • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability • Competitive Compensation • Training and development programs • Stocked kitchen with snacks and beverages • Collaborative and cool culture • Work-life balance and generous paid time off

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