Business Development Specialty Sales - Merchant Inbound Sales

4 days ago

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U.S. Bank

WebsiteLinkedInAll Job Openings

Asset-based lending • Commercial lending • Custody services • Equipment financing • Foreign exchange

10,000+ employees

Founded 1863

🏦 Banking

💸 Finance

💳 Fintech

Description

• The Business Development Specialty Sales representative sells payment focused products and services to existing and prospective customers in a remote call center environment. • Primary function is to make outbound sales calls, but will be taking calls through the inbound sales queue. • Discusses and assesses a wide range of personal and business financial needs to recommend and sells products or services that meet or exceed the customer's needs. • Majority of inbound and outbound leads are derived from larger contractual relationships specifically in the Enterprise and Mid-Market business space. • Develop lasting relationships with portfolio to increase revenue potential outside of existing business as well as new opportunities through integrations. • Interfaces with team members to build collaboration and ensures referrals are responded to in a timely manner. • May assist with customer service inquiries for portfolio to ensure a commitment to quality customer service. • This position supports our Enterprise Sales Business Development Reps in all verticals. • Attention to detail is required as multiple application types and different paperwork may be required for each customer. • Extensive knowledge of retail financial products and services, rates, terms, fees and regulations • Effective selling and referral skills • Proficient PC and keyboard skills • Thorough knowledge of systems and procedures • Proven commitment to high quality customer service • Good time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service. • Ability to identify and resolve/escalate problems. • Strong verbal and written communication skills • Excellent telephone and interpersonal skills • Upbeat attitude and willingness to learn new process and procedures. • May be required to obtain specific licenses for the sale of insurance, investment or other licensed products offered through U.S. Bank • Able to travel 2-3 times per year to attend conferences and/or tradeshows.

Requirements

• Bachelor's degree, or equivalent work experience • Five to seven years of product sales experience • Ability to travel • Advanced knowledge of product marketing, client service issues, and organization operations • Excellent marketing and business development/sales skills • Strong negotiation and decision-making skills • Ability to creatively resolve complex problems with general guidance • Ability to manage multiple tasks/projects and deadlines simultaneously • Excellent interpersonal, presentation, verbal and written communication skills

Benefits

• Healthcare (medical, dental, vision) • Basic term and optional term life insurance • Short-term and long-term disability • Pregnancy disability and parental leave • 401(k) and employer-funded retirement plan • Paid vacation (from two to five weeks depending on salary grade and tenure) • Up to 11 paid holiday opportunities • Adoption assistance • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law