Senior Manager - Enterprise Account Management

December 9

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Vanta

WebsiteLinkedInAll Job Openings

SOC 2 • ISO 27001 • HIPAA • PCI • GDPR

201 - 500 employees

Founded 2018

📋 Compliance

🔐 Security

☁️ SaaS

💰 $40M Series B on 2022-10

Description

• At Vanta, our mission is to secure the internet and protect consumer data. • You will lead the founding team of Enterprise Account Managers responsible for nurturing, retaining and growing our largest customers among Vanta’s rapidly growing customer base. • You will be responsible for contributing to the design of our upmarket Account Management strategy. • Partnering closely with Customer Success, Product, Marketing and Operations leaders to represent your team and customers will be key. • Hire and develop a team of expert AMs and build a team culture of customer value, high performance and accountability. • Define playbooks and coach your team to achieve KPIs including expansion pipeline generation, expansion win rate, gross retention rate and net retention rate across your portfolio of customers.

Requirements

• 5+ years of experience leading quota carrying customer facing teams, preferably Account Management or similar full-life cycle sales function • Demonstrate a history of achieving targets personally and across your team through your leadership and coaching • A passion for team development including the ability to define onboarding and ongoing enablement programs that result in high performance and career growth for your team • Experience managing Mid-Market and Enterprise customers with complex requirements and multiple levels of stakeholders across technical and non-technical roles • A proven track record of establishing executive level relationships, navigating issues and escalations and balancing the needs of both the customer and the business • Strong critical thinking and clear communication skills • Ability to engage effectively across internal teams including Product, Operations, Legal and Customer Success to solve customer and team challenges • Thrive in a fast paced environment and can effectively lead teams through change • Have deep curiosity of emerging technologies and an enthusiasm for cybersecurity • A natural affinity for problem-solving, and an enthusiasm for making a large impact

Benefits

• Industry-competitive compensation • 100% covered medical, dental, and vision benefits with dependents coverage • 16 weeks fully-paid parental Leave for all new parents • Health & wellness and remote workplace stipends • Family planning benefits through Carrot Fertility • 401(k) matching • Flexible work hours and location • Open PTO policy • 11 paid holidays in the US • Offices in SF, NYC, Dublin, and Sydney