Senior Manager - Enterprise Account Management

December 9, 2024

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Vanta

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Vanta is a trust management platform that streamlines compliance workflows and enhances security programs for businesses. By leveraging automation, Vanta helps companies achieve and maintain compliance with frameworks like SOC 2, ISO 27001, and GDPR. It offers solutions for companies of all sizes, from startups to enterprises, ensuring security and compliance at scale. With integrations with over 375 tools, Vanta leverages AI to simplify tasks such as questionnaire automation and vendor risk management. Vanta empowers service providers and auditors to deliver efficient and satisfactory experiences, helping businesses build trust with their clients and partners.

SOC 2 • ISO 27001 • HIPAA • PCI • GDPR

201 - 500 employees

Founded 2018

📋 Compliance

🔐 Security

☁️ SaaS

💰 $40M Series B on 2022-10

📋 Description

• At Vanta, our mission is to secure the internet and protect consumer data. • You will lead the founding team of Enterprise Account Managers responsible for nurturing, retaining and growing our largest customers among Vanta’s rapidly growing customer base. • You will be responsible for contributing to the design of our upmarket Account Management strategy. • Partnering closely with Customer Success, Product, Marketing and Operations leaders to represent your team and customers will be key. • Hire and develop a team of expert AMs and build a team culture of customer value, high performance and accountability. • Define playbooks and coach your team to achieve KPIs including expansion pipeline generation, expansion win rate, gross retention rate and net retention rate across your portfolio of customers.

🎯 Requirements

• 5+ years of experience leading quota carrying customer facing teams, preferably Account Management or similar full-life cycle sales function • Demonstrate a history of achieving targets personally and across your team through your leadership and coaching • A passion for team development including the ability to define onboarding and ongoing enablement programs that result in high performance and career growth for your team • Experience managing Mid-Market and Enterprise customers with complex requirements and multiple levels of stakeholders across technical and non-technical roles • A proven track record of establishing executive level relationships, navigating issues and escalations and balancing the needs of both the customer and the business • Strong critical thinking and clear communication skills • Ability to engage effectively across internal teams including Product, Operations, Legal and Customer Success to solve customer and team challenges • Thrive in a fast paced environment and can effectively lead teams through change • Have deep curiosity of emerging technologies and an enthusiasm for cybersecurity • A natural affinity for problem-solving, and an enthusiasm for making a large impact

🏖️ Benefits

• Industry-competitive compensation • 100% covered medical, dental, and vision benefits with dependents coverage • 16 weeks fully-paid parental Leave for all new parents • Health & wellness and remote workplace stipends • Family planning benefits through Carrot Fertility • 401(k) matching • Flexible work hours and location • Open PTO policy • 11 paid holidays in the US • Offices in SF, NYC, Dublin, and Sydney