Partner Success Manager

23 hours ago

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VaxCare

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Vaccine Financing • Inventory Managment • Billing • Vaccine Distribution • Technology Services

51 - 200

💰 $1.5M Debt Financing on 2012-10

Description

• Represent VaxCare to its partner base • Help partners leverage VaxCare’s technology platform for patient care • Establish trusted advisor status with partners for vaccine program outcomes • Drive product adoption and meet performance metrics • Collaborate with internal teams for training and support • Manage Partner Success Plans to achieve business goals • Collect and communicate partner feedback internally • Drive efficiency with tools and data • Advocate for partners and recommend actions for optimization • Manage key projects for partner and VaxCare success

Requirements

• Experience in direct partner (customer) engagement (selling, account management) • Proven history of establishing healthy, trust-based partner relationships that yielded high levels of partner satisfaction, retention, expansion, and advocacy • Experience in delivering client focused solutions based on partner (customer) and business needs • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of an organization • Proven ability to work cross-functionally to communicate partner (customer) feedback and drive actions based on that feedback • History of using data to drive and prove results • Ability to travel up to 50% of the time, including overnight travel • Experience in the healthcare industry (with emphasis on vaccinations) is a plus • Good organizational and time management skills • Scrappiness, grit, integrity – whatever-it-takes to ensure programs to ultimately deliver better outcomes for partner, patient and VaxCare success in line with company values and policies • Natural curiosity to understand the “what’s”, “why’s”, and “how’s” of our business • Valid driver’s license and clean driving record • Must live in close proximity to the Atlanta, GA area