Partner Success Manager - North Carolina/South Carolina

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VaxCare

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Vaccine Financing • Inventory Managment • Billing • Vaccine Distribution • Technology Services

51 - 200

💰 $1.5M Debt Financing on 2012-10

Description

• Represent VaxCare to its partner base during the adoption of technology platform • Establish trusted advisor role and manage partner relationships • Drive product adoption and meet performance metrics for partner accounts • Collaborate with internal teams for training and support to partners • Develop and manage Partner Success Plans to meet vaccine program outcomes • Act as the voice of the partner and provide feedback for improvement • Drive efficiency and optimize use of VaxCare’s technology

Requirements

• Experience in direct partner (customer) engagement (selling, account management) with a proven history of establishing healthy, trust-based partner relationships that yielded high levels of partner satisfaction, retention, expansion, and advocacy • Experience in delivering client focused solutions based on partner (customer) and business needs • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of an organization • Proven ability to work cross-functionally to communicate partner (customer) feedback and drive actions based on that feedback • History of using data to drive and prove results • Ability to travel up to 50% of the time, including overnight travel • Experience in the healthcare industry (with emphasis on vaccinations) is a plus • Good organizational and time management skills • Scrappiness, grit, integrity – whatever-it-takes to ensure programs to ultimately deliver better outcomes for partner, patient and VaxCare success in line with company values and policies • Natural curiosity to understand the “what’s”, “why’s”, and “how’s” of our business • Valid driver’s license and clean driving record • Must live in close proximity to the North and South Carolina area (Charlotte)