2 days ago
🇺🇸 United States – Remote
💵 $80k - $190k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
• Join our team as a remote Inbound Sales Consultant at Viking Cruises • Assist our guests in purchasing once-in-a-lifetime cruises from home • Handle inbound sales calls from consumers, identify their needs, and make travel recommendations • Make follow-up outbound calls, overcome objections, and close the sale • Provide personalized recommendations based on guests’ preferences and interests • Build lasting relationships to drive consumer loyalty • Explain cruise itineraries, onboard amenities, and pricing details
• Experience as a telephones sales person or similar sales role • 5+ years experience as an Account Executive or in a similar sales role • Demonstrated success in meeting and exceeding monetary sales KPI metrics • Strong experience in making sales over the phone • Exceptional communication, negotiation, and interpersonal skills • Ability to build and maintain relationships with high-end clients • Flexibility in your schedule, to include evenings, weekends, and holidays • Discipline to work in a structured environment with schedule adherence standards • Previous sales experience with ability to close on the first call • Proficiency with basic computer applications and equipment (MS Word, Teams, Outlook)
• Highly competitive compensation plan breakdown • Average earning potential of $90,000 annually (hourly base + commission) • Historic annual average commission of $53,000 (based on overall department performance) • Employees are eligible for annual discretionary bonus • 401(k) plan with company match • Full benefits including medical, dental, vision, life and disability insurance • Paid training (hourly pay + guaranteed commission) • Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year • Opportunity to take a free and/or discounted cruise • Highly subsidized gym membership • Discounts on theatres, theme parks, movie tickets, travel discounts
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