Service Management β’ Provisioning/Configuration β’ Service Deployment β’ Operations Management β’ Automation/Orchestration
October 20
πΊπΈ United States β Remote
β° Full Time
π‘ Mid-level
π Senior
π§βπΌ Account Executive
π¦ H1B Visa Sponsor
Service Management β’ Provisioning/Configuration β’ Service Deployment β’ Operations Management β’ Automation/Orchestration
β’ Windward delivers real-world Service Reliability solutions using expert process knowledge and technology insight. β’ Seeking a Federal Client Executive to implement growth plans focused on new government customers. β’ Build and maintain relationships with key federal government clients. β’ Identify new opportunities and collaborate with sales team for business expansion. β’ Ensure successful delivery of products or services with internal teams. β’ Advocate for client needs and enhance offerings based on feedback. β’ Oversee contract negotiations and ensure compliance with federal regulations. β’ Stay informed about federal government landscape and industry trends.
β’ Bachelor's degree in business, marketing, or a related field β’ Proven experience in client management, preferably within the federal government sector β’ Strong understanding of federal government procurement processes and regulations β’ Excellent communication, negotiation, and interpersonal skills β’ Ability to work collaboratively with cross-functional teams β’ Results-oriented with a focus on client satisfaction and business growth β’ Familiarity with ServiceNow, Observability, Operations Management, Application Performance Management β’ Experience with federal government contracting and procurement
β’ Medical β’ Dental β’ Vision β’ Flexible Spending Accounts β’ Short Term Disability β’ Long Term Disability β’ Life Insurance and AD&D β’ Option to purchase additional Life Insurance and AD&D β’ Paid Time Off β’ Personal Leave β’ Holidays β’ 401(k) plan with company match β’ Work/life balance
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