AdTech Support Specialist
November 16
🇺🇸 United States – Remote
💵 $58k - $88k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🦅 H1B Visa Sponsor
Description
• Become a key player on our fast-paced AdTech team as an AdTech Support Specialist! • Manage tier 2 customer support requests and configure ad servers. • Use SQL and data analysis tools for insights delivery.
Requirements
• 2+ years experience in ad operations or technical support within the digital advertising ecosystem, preferably in a programmatic environment. • Hands-on experience with ad servers and troubleshooting VAST, SCTE-35, and RTB protocols. • Familiarity with SSP and DSP platforms and their technical workflows. • Strong problem-solving skills and the ability to communicate technical concepts clearly to both technical and non-technical stakeholders. • Ability to perform SQL queries or basic scripting for data analysis or troubleshooting is a plus. • Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. • Bachelor's degree in a relevant field or equivalent experience.
Benefits
• Competitive Salary • Strong Medical, Dental and Vision Benefits, 90% paid by Wurl • Remote First Policy • Employee Stock Purchase Plan through AppLovin • Discretionary Time Off, with a minimum of 4 weeks of time off • 13 US Holidays • 401(k) Matching • Pre-Tax Savings Plans, HSA & FSA • Carrot and Headspace Subscriptions for Family Planning & Mental Wellness • OneMedical Subscription for 24/7 Convenient Medical Care • Paid Maternity and Parental Leave for All Family Additions • Discounted PetPlan • $1,000 Work From Home Stipend to Set Up Your Home Office
Apply NowSimilar Jobs
November 16
Join Buildout's Product Support team to deliver timely assistance to users of our CRE software products.
November 15
3DR Labs seeks a Customer Support Supervisor to manage operations remotely. Enhance patient care through exceptional leadership and customer service.
November 15
Join Sure, an insurtech leader, as a Customer Support Associate, providing exceptional customer service remotely.
November 15
Join Leidos as an FHA Mortgage Customer Service Specialist. Support mortgage origination processes and provide excellent customer service.
November 14
Help members with their healthcare questions and offers navigation support at Health Advocate.