Surgical Ophthalmology Account Manager

6 days ago

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ZEISS Group

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ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue totaling 10 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets (status: 30 September 2023).

Optics • Optoelectronics and Precision Mechanics • Binoculars • Microscopy • Eyeglass Lenses

10,000+ employees

📋 Description

• Responsible for the generation of new business sales and profits (P&L) in a specific territory • Commits to an annual sales plan, writes specific objectives, and forecasts orders and expected revenue on a monthly basis • Must develop excellent product knowledge and an awareness of market conditions • Must report on his/her activities weekly and must represent the company in keeping with the highest standards of business ethics and professionalism • Responsible for communicating with management any ideas, market trends or competitive activities • Attain or exceed yearly revenue and profit quotas (P&L) for region of responsibility • Managing the entire sales process including lead generation, opportunity development, closing sales, installing equipment and providing post-sale support • Identify and engage key stakeholders, including surgeons, Operating Room (OR) directors, procurement teams, and hospital administrators • Prospect and convert new customers while managing and growing existing accounts • Conduct in-depth product demonstrations, highlighting the advanced features and clinical benefits of our surgical microscopes • Make scheduled personalized sales demonstrations to the Medical Doctors (MD) market in region of responsibility • Provide technical support and training to surgeons and OR staff on product applications • Conducting cold calls to initiate contact with potential clients and generate new business opportunities • Stay updated on ophthalmic surgical trends, competitive landscape, and industry advancements • Maintain, analyze and utilize territory records and other information to efficiently organize, plan, execute and measure results • Build and maintain strong, long-term relationships with key accounts and decision-makers • Partner with marketing, clinical specialists, and customer support teams to enhance the customer experience • Act as a trusted advisor by providing consultative solutions tailored to surgeons' needs • Manage sales pipeline, forecast revenue, and track performance against targets • Utilize CRM tools to document customer interactions and sales activities • Educate and follow up with Medical Doctors and staff members on the operation, utilization, and application of our product to ensure overall customer satisfaction • Provide timely, accurate, and constructive written and oral communications to management regarding expected sales and planned monthly activity • Responsible and assist in market introductions and launches of new products planning • Develop and implement synergy opportunities among other Zeiss team members, companies, Carl Zeiss field service and other corporate partners when such programs arise • All paperwork and other requested information should be furnished in a complete and timely manner • Assist/advice the local sales administration personnel, when necessary, on all matters pertaining to processing of customer orders, deliveries, etc • A good working relationship with colleagues, service, and office personnel is vital • Maintain currency of and adhere to applicable Company and ISO 9001 processes and procedures • Abide by provincial and federal employment laws

🎯 Requirements

• Bachelor’s Degree in a scientific related field (health, biology, etc) • Minimum three to five (3-5) years of sales experience in the healthcare field • Experience working in the Ophthalmology industry is an asset • The ideal candidate will be proactive, results-driven with a hunter mindset • High level of technical/ clinical product knowledge • Ability to manage multiple tasks • In depth understanding of the ophthalmic surgical environment, including cataract and retinal procedures is an asset • Ability to understand and communicate complex technical product features • Strong organizational and communication skills • Computer literacy in word processing, spreadsheet and database management • Exceptional negotiating and diplomacy skills • Develop expertise in product application and practice management implications • Safely operate a motor vehicle and maintain a valid motor vehicle license • Willingness to travel within the assigned territory (up to 50-70%) • Ability to travel to the U.S.A. for training

🏖️ Benefits

• Medical • Vision • Dental • Employee Assistance Program • Paid time off including vacation, personal, and sick days