Zendesk
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
Help Desks • Customer Support • SaaS • Customer Community • Customer Service
Enterprise Account Executive
5 days ago
🏄 California – Remote
💵 $249k - $373k / year
⏰ Full Time
🟠 Senior
🔴 Lead
🧑💼 Account Executive
🦅 H1B Visa Sponsor
Zendesk
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
Help Desks • Customer Support • SaaS • Customer Community • Customer Service
📋 Description
• Drive top-line revenue by acquiring new Enterprise customers. • Proactively pursue opportunities to cross-sell additional products. • Manage and nurture key customer relationships for maximum retention. • Create territory plans to increase market share in the Enterprise sector. • Demonstrate understanding of Zendesk products for client business objectives. • Lead complex sales cycles, including multi-month deals. • Maintain robust pipeline of qualified opportunities for sales forecasts. • Negotiate and close complex deals with a consultative approach.
🎯 Requirements
• BA/BS degree or equivalent experience required. • Minimum of 8 years B2B sales experience. • Proven track record of exceeding sales targets. • Experience in managing relationships with organizations generating over $1B. • Ability to travel to customer locations. • Familiarity with Sales tools such as Salesforce, Outreach, Clari, Seismic and Looker.
🏖️ Benefits
• Flexible working arrangements • Bonus eligibility • Competitive salary • Health and wellness benefits • Professional development opportunities
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