Director of Retail - CRM

November 23, 2024

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Zeta Global

WebsiteLinkedInAll Job Openings

CRM • Email Marketing • Display Advertising • Cross-Channel Marketing • Social Media Marketing

1001 - 5000 employees

Founded 2007

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

🔥 Funding within the last year

💰 Post-IPO Debt on 2024-09

Description

• Zeta is seeking an experienced, director-level Retail SME to join our Retail Practice. • This Director of Retail is a key role, supporting new logo sales to client selling & client partnerships/success. • We focus on creating BIG ideas to create a more impactful product unlocking stronger differentiation in the marketplace. • The ideal candidate will bring a unique blend of proven retail knowledge, deep marketing expertise, analytical, critical thinking, and technology understanding to connect client needs with Zeta’s services.

Requirements

• 7+ years of retail experience, working in retail, supporting innovation and transformation • Strong understanding retail enterprises as well as technology used in supporting retail growth: CRM, loyalty, data (collected across enterprise) customer tactics used in customer journey mapping, the voice of the customer • Exemplary verbal and written communication skills, including presentation creation and delivery at the C-suite level • Track record of applying human-centered design, lean start-up and agile methods to problem solving and innovation with influence at the core • Demonstrated ability to collaborate and make positive impact across multi-disciplinary teams • Understanding of enterprise technology including digital applications, SaaS and Cloud • Ability to work with a degree of ambiguity and flexibility to re-frame and solve customer challenges • Demonstrated experience working across digital marketing channels (email, social, mobile, paid media, search, etc.)

Benefits

• Unlimited PTO • Excellent medical, dental, and vision coverage • Employee Equity and Stock Purchase Plan • Employee Discounts, Virtual Wellness Classes, and Pet Insurance • And more!!