Director - Salesforce Administration
10 hours ago
Description
• Ziff Davis is looking for a highly qualified, highly motivated Director Salesforce Administration. • This role will be part of the Enterprise Applications group and will lead the teams supporting multiple Salesforce Orgs within Ziff Davis. • Working closely with Sales, Marketing, Customer Service and Finance teams, you will be responsible for defining the vision and roadmap for salesforce. • This is a hands-on leadership role where you will be responsible for implementing solutions and leading collaboration with different business units. • The ideal candidate will be a leader with a great track record of large complex Salesforce projects. • Manage current Service Cloud and Sales Cloud environments while assisting with the vision and standards for new Salesforce.com solutions. • Manage a team of internal and external Salesforce developers and admins. • Consult on architectural approach with product and development teams. • Act as a lead for all Salesforce integrations and Salesforce administration. • Responsible for business and functional analysis, project management and risk analysis. • Develop and maintain custom data input screens, reports, dashboards, validation rules, and workflow. • Lead new projects like Salesforce Lightning and CPQ rollout. • Lead data migration and data cleansing initiatives in Salesforce. • Assist with the training of new and existing users. • Maintain system metrics to track trends in usage and data integrity. • Participate in cross-functional teams that address strategic business issues involving CRM, marketing, and sales operations. • Assist in the design & implementation of APIs and web-based interfaces. • Lead in developing and supporting integrations with other enterprise systems. • Develop training materials and train users on Salesforce functionality. • Work closely with business and outside vendors to provide the support for Ziff Davis’ business teams. • Work closely with internal and external auditors to meet audit requirements.
Requirements
• Over 12 years of experience in the IT industry with a minimum of 6 years as a salesforce lead and architect supporting over 500 users at an enterprise level • 8+ years hands-on experience in Salesforce development including Sales Cloud, Service Cloud, CPQ and Communities • Excellent knowledge of the overall Salesforce landscape, Architecture and force.com platform, across Service, Sales, Community, Marketing, Analytics clouds • Strong knowledge of Visual force and Apex fundamentals • Strong knowledge of Lightning framework and developer console • Experienced in Salesforce API integration • Strong experience with writing Apex Triggers, Dataloader and custom code • Experience working with business and technology leaders to solve complex business and systems problems • Experience leading teams • Excellent technical and communication skills to interface directly with stakeholders to design and deliver complex solutions • Excellent written and verbal communication skills • Strong organizational and interpersonal skills • Ability to Multi-task and lead multiple projects • Strong troubleshooting skills
Benefits
• potential bonus • health insurance • 401K
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