Customer Success Specialist

2 days ago

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Ziff Davis

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Technology • Shopping • Gaming and Entertainment • Connectivity • Health

1001 - 5000 employees

Founded 1927

📱 Media

💰 $650M Post-IPO Debt on 2017-06

Description

• Everyday Health Group seeks a Customer Success Specialist to support physician and hospital sales. • The role involves cross selling and upselling to doctors and healthcare professionals. • Responsibilities include managing accounts, secure renewals, and onboarding new accounts. • Collaborate with departments for optimized team performance and operations.

Requirements

• 1-3 years of sales account management experience, ideally with previous exposure to the healthcare industry and/or healthcare providers • Ability to organize and maintain multiple tasks & accounts at once • Provide outstanding customer service • Ability to be flexible and work in a fast-paced environment • Excellent written and verbal skills • Experience with sales teams, sales partners, or b2b customers • Bachelor's degree • Experience with Salesforce is preferred • Experience with PowerPoint, Excel & email marketing platforms is preferred

Benefits

• Competitive salaries • Robust health and wellness benefits including medical, dental, vision, life and disability benefits • Flexible Spending accounts • 401(k) with company match • Employee Stock Purchase Plan • Pregnancy and Parental leave • Family Planning Support via Maven • Flexible Time Off • Volunteer Time Off • Fitness Reimbursement • Employee Resource Groups • Company-sponsored events