November 14
11 - 50
Assist in client success and cybersecurity for BlackCloak's executive protection.
πΊπΈ United States β Remote
π΅ $16 - $18 / hour
π° $11M Series A on 2021-07
π¨βπ Internship
βͺοΈ Entry-level
π Customer Success
π«π¨βπ No degree required
October 20
201 - 500
Customer Success Manager for BetterCloud, provider of SaaSOps solutions.
cybersecurity β’ privacy β’ high net worth
11 - 50
π° $11M Series A on 2021-07
The average salary for remote client success is $93,174 per year. This is based on data from 367 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate client success salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
π’ Junior Client Success (1-2 yrs) | 34 | $66,928 |
π‘ Mid-level Client Success (2-4 yrs) | 133 | $84,422 |
π Senior Client Success (5-9 yrs) | 170 | $94,351 |
π΄ Lead Client Success (10+ yrs) | 30 | $155,050 |
You need strong communication and interpersonal skills, problem-solving capabilities, and basic understanding of customer relationship management (CRM) tools. Time management and adaptability are also important for success in this role.
Typically, a bachelor's degree in business, communications, or a related field is preferred. However, relevant experience in customer service or internships can also be valuable. Familiarity with CRM software and customer success principles is beneficial.
Responsibilities include onboarding new clients, maintaining client relationships, addressing client inquiries and issues, tracking client success metrics, and collaborating with internal teams to enhance client satisfaction.
Benefits include flexible working hours, the opportunity to work from home, exposure to different industries, and the chance to develop valuable skills in client management. You also have the potential for career advancement in customer success roles.