Enterprise Account Executive

November 11, 2024

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8x8

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8x8 is a comprehensive platform and partner designed to enhance customer experience (CX) by unifying business communications and interaction data. Trusted by over 3 million business users, 8x8 provides solutions such as contact centers, unified communications, and no-code APIs to address complex communication challenges. By integrating artificial intelligence into their platform, 8x8 helps businesses connect teams and customers, gain insights, and drive impactful results. The platform aims to modernize operations, mitigate risks, and build customer loyalty, offering a seamless and efficient experience for enterprises.

VoIP business phone service • hosted VoIP • Small business phone systems • web conferencing • virtual contact center

1001 - 5000 employees

Founded 1996

☁️ SaaS

📡 Telecommunications

🏢 Enterprise

Description

• Responsible for working through prospecting, proposal, contract, installation, and on-going service; • Meet or exceed all assigned sales objectives; • Complete regular sales forecasting with accuracy; • Attend ongoing sales & certification training; • Prospect new business and partner with the sales development representative (SDR) to build out qualified leads; • Develop a strong understanding of key differentiator, internal / external systems, sales methodologies and processes; • Close deals - involved with all aspects of deals including price and term negotiations management of the entire sales cycle (drive revenue within a specific region); • Responsible for selling the company’s products or services to new accounts with 1,500+ total employees; • Have thorough knowledge of 8x8's products/services; • Identifies customer needs and determines optimal company products & services to effectively address customer's needs; • Develops account specific plans to optimize sales through successful execution of account strategy; • Identifies and resolves customer issues/problems by providing appropriate resources and/or materials to address problem/issue; • Updates customer information in company system; • Responsible for meeting/exceeding assigned revenue targets.

Requirements

• Bachelor's Degree or equivalent combination of education and experience; • 5+ years of mid-market and enterprise sales experience selling direct and through channel partners; • Experience selling Unified Communications as a Service (UCaaS), SaaS and Cloud Contact Center Solutions; • Experience managing relationships with demonstrated ability of closing deals and working directly with customers; • Demonstrated ability to accurately manage a multi-channel pipeline and forecast in Salesforce.com; • Collaborative, solutions, consultative selling; • Proven track record of meeting or exceeding sales targets in a high-growth environment; • Strong understanding of enterprise sales cycles and decision-making processes; • Excellent communication, negotiation, and presentation skills; • Ability to build and maintain relationships with C-level executives and other senior stakeholders.