Vice President - Account Management

December 27, 2024

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Actabl

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201 - 500 employees

🏢 Enterprise

Description

• Are you excited about a career in SaaS that has a direct effect on the hospitality industry? • We are seeking a highly experienced and strategic Vice President of Account Management to lead and oversee our account management team. • Your primary responsibility will be to drive customer value that leads to expansion, renewals and customer satisfaction. • A strategic operationalist who utilizes a data-driven approach to make decisions and set a clear strategy and operating plan. • A builder who enjoys building brand new processes, systems, and structures as well as optimizing existing ones. • A driver who works with purpose and passion; someone who will elevate our revenue team through new perspectives, ideas, and solutions. • Monitor and analyze account performance metrics, identifying areas of improvement and implementing corrective actions as necessary.

Requirements

• Proven experience as a Vice President or Senior Director of Account Management, preferably in a SaaS environment. • Business acumen and proven ability to negotiate and influence for positive outcomes. • Ideally, combined background of post-sale and sales experience • Strong empathy for customers AND passion for revenue and growth • Strategic thinking and problem-solving abilities, with a track record of driving results. • Powerful communication and interpersonal skills. • Highly articulate with the ability to build rapport and trust with customers and internal stakeholders. • Familiarity with CRM software and account management platforms.

Benefits

• Competitive Pay • 100% paid for benefits for Actabl employees: health, dental, and vision insurance • Traditional & Roth 401(k) plans with employer match • Discretionary time off • Flexible work arrangements • Robust company holiday list and winter closure • Leadership development