Strategic Partnerships Manager

February 25

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Alma

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At Alma, we’re making it easier for consumers to access high-quality, affordable mental health care by supporting providers in building thriving private practices. We believe that when therapists have better resources, they’re able to provide better care to their clients. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Our consumer experience is designed to empower people in their search for mental health care, offering multiple pathways and individualized support, if and when someone needs it. We’ve raised $90.5M from incredible investors like Insight Partners, Tusk, Primary, Optum Ventures, and First Round and were named one of Fast Company’s Most Innovative Companies in Health in 2020.

therapy and mental health

51 - 200 employees

📋 Description

• Reporting to the VP of Business Development, this person is responsible for relationship management and scaling our strategic partnerships. • This position requires a background in client relationship management with a growth and retention mindset. • Collaborative partnerships with key stakeholders in the healthcare ecosystem are central to Alma’s mission to simplify access to high-quality in-network mental healthcare. • In this role, you’ll play an essential role in making therapy more affordable and accessible to individuals seeking care. • The ideal candidate will have a strong background in healthcare partnerships, navigating cross-functional teams, and the ability to forge and nurture high-value partnerships. • This person is data-driven, collaborative, and has a proven track record in scaling partnerships. • This is an individual contributor role. This person will not directly manage staff. • Acts as a senior strategic business partner to internal and external constituents to optimize growth and retention of Alma’s strategic partnerships. • Builds and manages relationships with key external stakeholders, ensuring that partnerships are aligned with company objectives and that all parties are positioned for success. • Tracks the performance of partnerships, measures impact, and continuously optimizes partnership strategies based on identified trends or areas of opportunity. • Works closely with internal teams, including Product, Marketing, Analytics, Legal, and Operations, to ensure the successful execution of partnership initiatives and integration with existing programs or services. • Assesses the competitive environment and develops retention and sales strategies to capitalize on market opportunities and drive a competitive advantage. • Leads all new initiatives required to evolve the partner’s programs, negotiates resources, and guides the cross-functional team implementing agreed upon program innovations. • Leads partnership presentations related to strategic planning, monthly/quarterly business results, and program evolution.

🎯 Requirements

• You have 5-7 years of account management experience, within healthcare. Knowledge of EAPs is a plus. • You have an ability to build strong relationships and effectively resolve disputes and business challenges with internal and external stakeholders. • You have demonstrated skills in conflict management and negotiation. • You have an ability to remain calm under pressure and work collaboratively across various constituents (internal and external) to determine the best course of action. • You have excellent communication and presentation skills, both written and verbal. • You have an analytical mindset with the ability to make data-driven decisions. • You have a strong business acumen. • You have excellent critical thinking, deductive reasoning, and decision-making skills. • You are proactive, organized and detail oriented, with an ability to manage multiple initiatives simultaneously and adjust priorities as needed to meet business/partnership needs. • You are passionate about Alma’s mission of making mental healthcare more accessible.

🏖️ Benefits

• We’re a remote-first company • Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans • 401K plan (ADP) • Monthly therapy and wellness stipends • Monthly co-working space membership stipend • Monthly work-from-home stipend • Financial wellness benefits through Northstar • Pet discount program through United Pet Care • Financial perks and rewards through BenefitHub • EAP access through Aetna • One-time home office stipend to set up your home office • Comprehensive parental leave plans • 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day • Flexible PTO