Digital Account Manager, Automotive
October 30
Description
• Manage the performance of our Vehicle Care Sales platform and Digital Accounts. • Manage online customer interactions across both our sales and service platforms. • Manage our Automotive E-commerce activity creating growth across our main Accounts. • Provide daily support across all our digital accounts within Automotive. • Deliver targets including identifying operational efficiencies and opportunities for over-performance. • Work with internal specialists to improve sales performance by face-to-face, analogue and digital channels. • Develop detailed understanding of Auto client’s strategic intent, challenges and opportunities. • Continue to grow online claims on the Digital accounts working in collaboration with important partners. • Develop and manage the strategic online marketing and delivery plans to grow existing accounts.
Requirements
• A bachelor's degree in marketing, business administration, information technology, communications, or a related field. • Experience of any of the following sectors: financial sectors, retailers, e-tailors, general insurance, warranty, automotive i.e. OEM or networks • Experience driving and achieving organic growth within account management and improving Digital Sales attachment rates • Experience in insurance sales processes and regulations with the ability to translate knowledge and experience into recommendations which contribute to the business. • A strong understanding of the general insurance/financial services and/or warranty business • Experience working directly with senior partners and client managing Ecommerce related relationships. • Proficiency in SEO, experience in website management, and the ability to analyse data. • Knowledge of web monitoring tools e.g. Google Analytics, screen recording tools • Deep understanding of Ecommerce sales journeys • Experience working with UX, Product and sales teams
Benefits
• Performance Bonus Scheme • Company mobile and laptop • Car allowance • Range of benefits; Financial, Wellbeing, Social • Internal Wellbeing Programme • Learning and Development opportunities
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