Business Development - Client Manager

September 15

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Bell and Howell

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Description

• Evaluates business opportunities to optimize solution and service offerings • Works with SVP of Service Business Development in defining and establishing programs and strategies • Manages and develops the sales booking/revenue pipeline to achieve assigned quota • Grows solution and service revenue within existing customer accounts in assigned territory • Establishes relationships with accounts to understand customer’s business and opportunities • Analyzes customer strategic plans; recommends solutions aligned with Company direction • Ensures customer satisfaction by coordinating with Sales Support Team and Service Management • Identifies and resolves customer complaints • Maintains understanding of current and future business conditions in relevant industries

Requirements

• Bachelor’s degree in Business or related field • 5+ years' sales/service business development experience or equivalent combination of education and experience required • Experience in the Technical Service, Outsourcing, and emerging markets strongly preferred • Experience managing major accounts preferred • Experience with Salesforce.com (SFDC) strongly preferred • Strong analytical, problem-solving, quantitative, organizational, and time management skills • Strong negotiation, project management and prioritization skills • Ability to communicate effectively both orally and in writing • Ability to understand, remember and follow verbal and written instructions • Basic computer and Microsoft Product skills – Word, PowerPoint, Excel • Strong interpersonal/customer relation skills • Ability to work with others to accomplish results • Ability to work under minimal supervision • Ability to work as an integral part of a team