Corporate Account Manager

3 days ago

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Biffa

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Single Stream Recycling • Environmental Services • Secure Waste & Recycling • Confidential Waste • Contaminated Land & Soil

5001 - 10000

Description

• Corporate Account Manager (fixed term contract) • Location: National with frequent travel required. • The Corporate Account Manager is responsible for the commercial relationship between Biffa and its corporate clients in the Leisure and Hospitality sector. • Responsible for the successful development of a portfolio of Leisure and Hospitality accounts ensuring strategic business account plans are implemented, service success, contract compliance, retention and pricing negotiations. • Retention of corporate clients, through positive relationships and growth of service provision to ensure the achievement of budgeted revenue for the full year. • Attend customer reviews and present detailed management information and advice on waste management programs. • Conduct and complete relevant site audits and analyse and interpret data to create action plans for subsequent presentation to client. • Build customer confidence by creating solid and stable multi-level relationships. • Possess a high level of sector expertise and understanding to subsequently identify new business development opportunities within a client’s business for Biffa to add value to the relationship. • Ensure customer debt position is maintained in line with contractual commitments. • Proficient engagement at all levels to enable negotiation, influencing and communication both internally and externally to deliver long term benefit to all parties. • Understand and apply commercial and financial principles with regards to issues in terms of costs, profits, markets and added value. • Define and develop joint strategies to underpin the client’s CSR objectives.

Requirements

• Previous experience in a large scale account management environment. • Confident with all Microsoft Applications including Outlook, Excel and PowerPoint. • Resilient with the ability to work effectively under pressure and to targets. • Well organised with the ability to prioritise effectively. • Ability to communicate, influence and negotiate effectively at all levels.. • Self motivated with a flexible 'can do' attitude. • A full UK driving licence is required as national travel will be a fundamental part of the role.

Benefits

• Competitive salary. • Ongoing career development, training and coaching – because if you don’t grow, we don’t grow. • Generous pension scheme. • Cycle to work scheme.