Account Manager

November 8, 2024

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CareLuLu

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CareLuLu is an online platform designed to assist parents in finding the best daycare and preschool options in their area. With a database of over 200,000 child care programs, the platform allows parents to search by location, age, hours, tuition, and other criteria to find the perfect fit for their child. CareLuLu provides detailed information, photos, and parent reviews, and also enables users to save and compare their favorite options. The platform simplifies the process of booking tours and contacting providers, making it a comprehensive resource for childcare navigation.

Early Childhood Education (ECE) • Preschool • Child Care • Daycare

11 - 50 employees

Founded 2013

👥 B2C

📚 Education

🏪 Marketplace

💰 $1.7M Seed Round on 2014-11

📋 Description

• We’re seeking an experienced account manager to join our growing team! • You will act as a point of contact for all your client matters. • Be responsible for creating and managing build long-lasting, high-value relationships. • Responsible for developing new business from existing clients. • You will communicate with child care businesses by phone/email/SMS to provide advice and help them grow their business. • You must have exceptional written & oral communication skills as well as problem-solving skills. • Most of our customers are on the East Coast, so work hours are EST/Central. • You must be able to commit to a full-time position from home with limited supervision. • You must thrive in a fast-paced sales role over the phone.

🎯 Requirements

• 3-10+ years of experience in sales or account management, preferably to SMBs. • Outstanding written & phone communication skills, and fast typing skills. • Be attentive to details with consistent error-free execution. • Strong negotiation skills, with ability follow-through and overcome objections. • Owner mentality: you’re self-motivated, set your own goals & deliver results. • Home office: high speed internet + privacy (office/room with no background noise). • Native/Fluent English speaker. • Not required but a BIG plus – you’re also fluent in Spanish.

🏖️ Benefits

• Competitive base salary (depending on experience) + commission. • Paid time off and other benefits with tenure and performance. • Flexible work-from-home setting (no more commute!) • Team gatherings/events + occasional team retreat in a nice villa!