Account Manager

April 12

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Logo of Dodge Construction Network

Dodge Construction Network

Dodge Construction Network is a comprehensive digital platform that connects construction professionals with the data, insights, and tools needed to drive business growth in the construction industry. By integrating five trusted brands, the company provides accurate and timely construction information, bid management solutions, and research tools to architects, engineers, contractors, and suppliers. It offers a wide range of services, including consulting, data management, forecasting, and business intelligence, to meet the needs of commercial and residential construction sectors. Dodge Construction Network's resources help decision makers identify new opportunities and connect with key players throughout the construction project lifecycle.

construction β€’ data β€’ connections β€’ forecasting β€’ economics

501 - 1000 employees

🏒 Enterprise

πŸ“‹ Description

β€’ Responsible for growing and retaining clients by problem solving and determining the path to value β€’ Develop strategies to increase sales and revenue for existing clients β€’ Build strong relationships with clients by understanding their needs and ensuring satisfaction β€’ Collaborate with internal teams to meet clients' specific needs β€’ Serve as the primary point of contact for client inquiries and issues β€’ Provide training and support on using products effectively β€’ Attain KPIs designed to improve account retention β€’ Follow SOPs for all account interactions in CRM systems β€’ Play a critical role in driving sales growth and customer satisfaction

🎯 Requirements

β€’ Bachelor's degree in a related field or equivalent education and work experience β€’ 3 + years of relevant sales experience β€’ Proficiency in desktop software programs (Word, Excel, PowerPoint) β€’ Ability to learn SaaS products β€’ Basic construction industry knowledge or ability to learn construction industry knowledge β€’ Technical skills β€’ Superior personal integrity and ownership of outcomes β€’ Exceptional communication skills β€’ Relationship building and client-centric skills β€’ Ability to coach customers on best practices and uncover pain and solution β€’ Empathetic small business growth mindset to identify meaningful opportunities for customers benefit β€’ Communication/Interpersonal, team building, growth mindset, conflict resolution, organization, effective writing and presentation, problem solving, decision making and time management β€’ Working in a SaaS based environment β€’ Previous CRM or order management experience

πŸ–οΈ Benefits

β€’ Market competitive salary β€’ Comprehensive benefits β€’ Uncapped commissions plans or an annual discretionary performance bonus

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April 12

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