5 days ago
πΊπΈ United States β Remote
π΅ $160k - $175k / year
β° Full Time
π΄ Lead
π° Account Manager
π½ H1B Visa Sponsor
β’ Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based platform. β’ As a Principal Account Manager at Elation Health, you will work with our most innovative clients to achieve new performance highs. β’ Proactively address potential risks and issues that might affect client retention. β’ Analyze client usage and feedback to provide insights to product and service teams, driving continuous improvement. β’ Facilitate customer escalations cross-functionally and provide appropriate expectations externally. β’ Drive the strategic planning for your book of business, outlining growth opportunities, potential challenges, and tailored engagement strategies. β’ Stay abreast of industry trends and insights to inform and adjust strategies as necessary. β’ Own, cultivate and strengthen relationships with key decision-makers within our largest clients. β’ Ensure ongoing client satisfaction through regular check-ins, understanding their evolving needs and addressing concerns promptly. β’ Engage closely with internal stakeholders, including product, sales, marketing, and service teams, to align on client needs and ensure cohesive messaging and service delivery. β’ Regularly monitor, analyze, and report on your book of business health, growth, trends, and risks. β’ Maintain up-to-date account records and ensure timely communication of relevant insights to senior leadership. β’ Design and implement comprehensive frameworks tailored for strategic advisement and issue resolution. β’ Identify upsell and cross-sell opportunities to expand our footprint within each strategic account, and partner with Sales to close.
β’ 7+ years of Consulting / Customer Success / Client Solutions / Account Management experience β’ 3+ years Healthcare experience required, experience with Primary Care organizations strongly preferred β’ Successful track record with upselling or net new sales β’ Ability to ramp and build rapport quickly β’ Strong communication skills (internal and external) β’ Desire to deliver quality and timely customer service β’ Problem solving and risk mitigation β’ Experience managing large, multi-stakeholder customers with competing priorities β’ Strong business acumen
Apply Now5 days ago
1001 - 5000
Strategic Account Manager at Procore; selling construction management software solutions.
πΊπΈ United States β Remote
π΅ $189.6k - $260.7k / year
β° Full Time
π΄ Lead
π Senior
π° Account Manager
5 days ago
1001 - 5000
Channel sales professional for Cloudflare's partner organization in TriState region.
πΊπΈ United States β Remote
π° $150M Series E on 2019-03
β° Full Time
π΄ Lead
π Senior
π° Account Manager
π½ H1B Visa Sponsor
5 days ago
10,000+
Manage technology partnerships to drive strategic alignment at Marsh McLennan Agency.
πΊπΈ United States β Remote
π΅ $117.5k - $176.3k / year
β° Full Time
π΄ Lead
π Senior
π° Account Manager
5 days ago
51 - 200
Enterprise Account Manager at Rely Health, focusing on client relationships and account growth.
πΊπΈ United States β Remote
π΅ $110k - $150k / year
β° Full Time
π΄ Lead
π Senior
π° Account Manager
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10,000+
Strategic Account Manager for Carrier's K-12 sales and business development.