Director of Account Management

February 21

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Fleetio

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Fleetio is a comprehensive fleet management software provider that helps organizations track, analyze, and improve their fleet operations. The platform offers tools for vehicle maintenance, tracking fuel usage, managing drivers, and ensuring regulatory compliance. Fleetio aims to enhance efficiency and reduce costs for businesses with fleets of all sizes by providing real-time data and insights.

Fleet Management Software • Fleet Maintenance Software • SaaS

201 - 500 employees

Founded 2012

🏢 Enterprise

🚗 Transport

☁️ SaaS

📋 Description

• We're looking for a Director of Account Management to lead our AM team into our next phase of growth! • This position will have a huge impact on the trajectory of our company by engaging the largest portion of our TAM with ~20,000 prospective customers. • The Director of Account Management will lead the strategic direction and oversight of our Account Management engine to fine-tune, optimize, scale and successfully help the company meet its short and long-term sales targets aligned with expansion and renewals/revenue sales. • Reporting to the VP of Sales, you will be an integral part of the sales leadership team by providing continuous mentorship for our AM Leaders and the broader AM team; refining our sales process, defining and tracking our KPIs and spearheading recruiting. • You will work closely with other leaders in sales, marketing, revenue operations, sales operations, marketing operations, go-to-market systems, and sales enablement to drive the strategy for the sales development team.

🎯 Requirements

• 7+ years of experience leading a high-performing SaaS AM function or team • Ownership mindset — you thrive in problem-solving and crafting solutions • A demonstrated track record of exceeding revenue targets in a fast-growing organization • Partner cross-functionally with sales, customer success, product, and marketing to drive customer engagement and product adaption • Define key performance metrics to measure customer satisfaction, retention, and account growth • A genuine interest and excitement in striving toward ambitious goals, hiring and rallying a team around those goals, and leveraging data to help you achieve those goals via methodical execution • Successful track record of collecting and managing multiple business line forecasts with accuracy and predictability throughout the entire sales funnel • Experience in selling vertical software to a range of buyer personas in a large total addressable market • Be able to manage relationships with other strategic leaders across the Sales Division and Company • Innovative thinker that can experiment with new ideas and fail fast

🏖️ Benefits

• Multiple health/dental coverage options (100% coverage for employee, 50% for family) • Vision insurance • Incentive stock options • 401(k) match of 4% • PTO - 4 weeks (increases at year two!) • 12 company holidays + 2 floating holidays • Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid) • FSA & HSA options • Short and long term disability (short term 100% paid) • Community service funds • Professional development funds • Wellbeing fund - $150 quarterly • Business expense stipend - $125 quarterly • Mac laptop + new hire equipment stipend • Fully stocked kitchen with tons of drinks & snacks (BHM only) • Remote working friendly since 2012 #LI-REMOTE