Account Director
October 20
Description
• Undertake account management responsibilities and supervise subordinate staff • Manage relationships with clients and guide account personnel • Build and maintain customer relationships • Coordinate and advise account managers, supervisors and executives • Ensure retention of clientele and facilitate growth • Plan budgets and activities for account management in the company • Set up goals and objectives for all subordinate staff • Provide feedback and counsel to account staff to meet quotas/objectives • Conduct performance evaluation using key metrics • Serve as the point of contact for customers • Understand customer requirements and needs to offer suitable solutions and generate new business • Ensure timely delivery of services and products to clients • Resolve issues to maintain and strengthen customer trust • Read reports of subordinates and communicate overall quarterly/annual progress to senior management and external stakeholders
Requirements
• Proven experience as an account director or similar position • Demonstrable experience in negotiation and meeting client requirements • Solid understanding of budgeting and reporting on progress • Knowledge of performance evaluation techniques and metrics • Working knowledge of MS Office and/or relevant software (e.g. Salesforce) • Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships • Outstanding organizational and leadership skills • BSc/BA in business administration, sales or relevant field
Apply NowSimilar Jobs
October 20
VikingCloud
1001 - 5000
Account Director at VikingCloud to build strategic client relationships.
October 20
Absolute Security
501 - 1000
Education Account Executives drive new sales for Absolute’s endpoint security solutions.
October 20
Laserfiche
201 - 500
Direct Sales Account Executive for Laserfiche's document management solutions.
October 20
AndGo by Goodyear
11 - 50
Strategic Account Executive selling WFM software to large US health systems.
October 20
Hunters
51 - 200
Account Executive for Latin America at Hunters, driving cybersecurity sales.