New Markets Director

October 25

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FORWARD Platform

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Description

•At FORWARD, we strive to be a trusted partner accelerating opportunity and access in the communities we serve. •The New Markets Director plays a key role in the success of our company and the programs we strive to support. •This position will drive revenue in new markets through partnership and development of programs with local and state governments. •The New Markets Director is responsible for developing strategies and designing solutions to serve our customers while managing relationships within an assigned geographical region and market segment. •The New Markets Director will represent FORWARD, demonstrating relentless customer focus while managing all aspects of the sales process and customer relationship from account planning, lead qualification, and management through negotiation and closing, and will play an integral role in the success of the overall Impact team. •Build high-trust customer relationships, that result in closed business to achieve individual and team revenue goals •Develop strategies and design solutions for our customers to serve their communities through the unique technical solution that FORWARD offers. •Bridge the gap between the program needs of our Partners and technical implementation to ensure design solutions are efficient, scalable and secure. •Contribute to the ongoing customer satisfaction and loyalty to FORWARD. •Collaborate with internal stakeholders to ensure they understand the program requirements and are positioned to deliver high quality customer service.

Requirements

•7+ years of field‐based, face-to-face business development experience working with government and non-profit customers. •Demonstrated strong presence and relationships in the geographic market assigned to this role. •Strong knowledge of public administration principles and practices •Demonstrable experience managing relationships with senior decision-makers and stakeholders, including Agency Directors and VP’s, practice managers, CIOs, and elected officials •Successful experience selling business service applications or similar background/experience. •Adaptable, able to thrive in a fast-moving organization; reactive and open to new ideas and challenges. •Strong business acumen and understanding of procurement pathway within government systems from start to finish •Exceptional presentation skills with the ability to clearly communicate complex ideas, value propositions, and product benefits to diverse audiences, including senior executives and key stakeholders. •Bachelor's Degree with public administration or business focus preferred

Benefits

•Fully remote position •Unlimited PTO •100% Employee paid medical and dental insurance •Stock Options •401K Plan