Strategic Account Executive

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Freshworks

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Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.

Customer Support Software • Helpdesk • Web 2.0 • SaaS • Support Ticket System

5001 - 10000 employees

Founded 2010

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

💰 $85M Secondary Market on 2020-01

📋 Description

• Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. • Device42 can continuously discover, map and optimize infrastructure and applications across data centers and cloud, providing accurate views of your IT ecosystem. • Customers in more than 60 countries use these capabilities as they manage and modernize IT infrastructures and application landscapes and adopt DevOps practices. • We’re looking for an Enterprise Account Executive to join our team. • You’ll be responsible for developing and executing a comprehensive territory plan in addition to effectively driving sales and reaching bold revenue targets. • This is a remunerative opportunity to penetrate new accounts within a rich territory, as well as nurture others underway. • The right candidate possesses a strong sales background and is able to engage at all levels with technical buyers. • Drive the sales process and manage the contract and approval process of new deals, including the negotiation of prices and approvals of contract terms. • Build, own and maintain specific relationship maps for your territory including existing relationships and prospective contacts. • Maintain account ownership, while coordinating with a variety of roles (including Channel, SA, CSM and CSE functions). • Communicate the value of Device42 to executives and technical decision makers to drive the sales process of enterprise deals. • Lead efforts to expand accounts by leveraging existing relationships and continuously driving business value. • Conduct opportunity and account review sessions while maintaining timely and accurate updating of Salesforce.com customer information, forecasts, and pipeline data.

🎯 Requirements

• 7+ years experience in a quota carrying, closing sales role, preferably within an innovative SaaS company (ITSM, IT infrastructure, cloud, or IaaS) • The ability to establish strategic relationships with technical stakeholders across all levels within the Global 2000 or Fortune 1000 • Strategic methodology to prospecting to build pipeline, and forecasting with high accuracy and consistency • Experience with enterprise sales cycles and a minimum annual quota of $1MM and ASP of $100K • Comfort and expertise with process driven sales, reporting, and tracking in order to successfully drive new business, upsells, and renewals to close

🏖️ Benefits

• Enhanced Paid-Time-Off with an additional day for the 1st 5 years of service • Life insurance • Learning & Reading budget of up to €1.000 per year • Free lunch on Freshworks 3x a week in the office • 25 days annual Paid-Time-Off (PTO) • Company Funded Employee Assistance Program (EAP) for both you and your family • Discounted Tax Support Services