Senior Account Manager

November 3

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Public Relations • Integrated Marketing • Communications • digital marketing • website redesign

51 - 200 employees

💸 Finance

☁️ SaaS

Description

• Proactively consult clients on integrated marketing and communications strategies • Effectively manage account teams to service scope of work with outcomes that meet and exceed client expectations • Building strong relationships with clients to retain and grow a portfolio of accounts • Leading and participating in all stages of new business pitches • Counseling clients in one-to-one settings as a primary strategic partner • Helping lead planning and strategy workshops with clients to map business/comms goals • Mentoring and training junior team members, and identifying areas for growth and mentorship • Overseeing and supporting programs and projects from kickoff through goal achievement • Understanding and leading teams to apply traditional and emerging tactics and tolls across the communications spectrum to execute client plans

Requirements

• Demonstrates a deep understanding of the overall financial services industry, spending at least 5 years working with financial services clients • Has an in depth knowledge of PR and the earned media space and understands how different channels can be applied to meet objectives • Exhibits superb organizational and time management skills • Is able to hold honest, “tough” conversations with client contacts to ensure the client is happy and the account is retained or growing • Maintains a professional decorum at all times and acts as a brand ambassador for the agency • Can manage up and down to ensure that teams are meeting their deadlines and goals • Has a passion for creating excellent and high quality deliverables • Maintains a strong spirit of collaboration and encourages teamwork across their accounts • Engages and contributes to agency culture