Gainsight
Gainsight is a leader in the field of Customer Success Platforms, recognized in the 2024 Gartner® Magic Quadrant. It offers a comprehensive suite of products designed to enhance customer engagement, drive retention, and expand business growth. Gainsight's platform provides real-time, AI-powered insights across customer interactions, enables digital-led strategies for customer success, and enhances user adoption through in-app engagements and product analytics. The company aims to consolidate customer data, align business teams, and create efficient customer communities. With a focus on scaling customer journeys using AI while maintaining human elements, Gainsight serves a wide range of industries through its customer success management solutions.
SaaS • Customer Success • Customer Experience Management • Customer Enagement • Customer Retention
Enterprise Account Executive
January 3
Gainsight
Gainsight is a leader in the field of Customer Success Platforms, recognized in the 2024 Gartner® Magic Quadrant. It offers a comprehensive suite of products designed to enhance customer engagement, drive retention, and expand business growth. Gainsight's platform provides real-time, AI-powered insights across customer interactions, enables digital-led strategies for customer success, and enhances user adoption through in-app engagements and product analytics. The company aims to consolidate customer data, align business teams, and create efficient customer communities. With a focus on scaling customer journeys using AI while maintaining human elements, Gainsight serves a wide range of industries through its customer success management solutions.
SaaS • Customer Success • Customer Experience Management • Customer Enagement • Customer Retention
📋 Description
• Enterprise Account Executives are responsible for identifying and creating compelling business value in selling Gainsight solutions to prospective customers. • Using a consultative sales approach, the successful candidate will create and cultivate relationships to build and maintain customers for life. • The Enterprise Account Executive will work with all Gainsight stakeholders including Customer Success Managers, Professional Services, Pre-Sales - Solution Consultants, Product Support and Product Management to anticipate and meet customer expectations.
🎯 Requirements
• Bachelor's degree or equivalent experience • Minimum of five years experience selling Enterprise Solutions (SaaS and services) into Fortune 1000 companies • Comfort and expertise calling on and presenting to C-Suite level contacts, six figure deal sizes and 6-12 month sales cycles • Proven track record of identifying business issues and creating value while managing multiple stakeholders and decision makers in a complex sales cycle • Demonstrated history of quota achievement/overachievement • Someone who is highly competitive, entrepreneurial and self-driven • Experience in the Customer Success and Product Experience fields working with key decision makers such as Chief Revenue Officers, Chief Customer Officers, leaders in Customer Success and Product Management and Marketing strategizing to drive for mutual success.
🏖️ Benefits
• Health benefits include medical, dental, vision, short and long term disability, life insurance, 401k after first quarter of employment, and flexible PTO.
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