Services Account Manager - Motors and Drives
September 17
Description
• All activities providing the necessary support on pre- and post-contractual administration & management. • Definition, management, and execution of risk modeling activities in support of the contract or project. • Manage contract estimating processes and activities to support tenders and project reviews. • Engage and follow up with customers to win services projects and meet growth initiatives. • Act as customer’s single point of contact and partner with cross-functional leaders to drive actions and resolve customer issues. • Collaborate with customers to develop long-term plans for success and maximize availability of plants. • Ensure warranty and service obligations are met, including timely delivery and expected profitability of the service order. • Perform customer site visits and/or hold routine calls to build business relationships and upsell services.
Requirements
• Bachelor's degree from an accredited university or college (or a high school diploma / GED). • Minimum of 6 years of experience in Services, Sales & Customer Contract Management. • Ability and willingness to travel up to 30% of the time.
Benefits
• Healthcare benefits include medical, dental, vision, and prescription drug coverage; • access to a Health Coach, a 24/7 nurse-based resource; • access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services. • Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401 (k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. • Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
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