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👉 Remote Jobs NetworkBuild software faster. The One DevOps Platform enables your entire org to collaborate around your code. We're hiring.
1001 - 5000
💰 Secondary Market on 2020-11
September 12
Build software faster. The One DevOps Platform enables your entire org to collaborate around your code. We're hiring.
1001 - 5000
💰 Secondary Market on 2020-11
•Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives •Know the GitLab platform, our more common best practices, and use cases in order to guide the customer •Understand the customer journey and be able to guide them on future adoption •Act as the GitLab liaison for GitLab questions, issues, or escalations. Collaborate with GitLab Support, Product Management (i.e., roadmaps), or other teams as needed •Own a book of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction •Remain knowledgeable and up-to-date on GitLab releases
•Understanding of Git and typical branching strategies •Knowledge of software development lifecycle and development pipeline •Understanding of continuous integration, continuous deployment, DevSecOps •Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention •Experience partnering with customers to define and achieve business outcomes •Familiarity working with customers of sizes relevant to the assigned segment •Exceptional verbal, written, organizational, presentation, and communications skills •Detailed oriented and analytical •Strong team player but self-starter •Project management experience & skills •Strong technical, analytic, and problem-solving skills •Alignment with our values, and willingness to work in accordance with those values •Willingness to travel if needed and comply with the company’s travel policy
•Benefits to support your health, finances, and well-being •All remote, asynchronous work environment •Unlimited PTO (paid time off) •Team Member Resource Groups •Equity Compensation & Employee Stock Purchase Plan •Growth and development budget •Parental leave •Home office support
Apply NowSeptember 10
201 - 500
Client Success Manager driving strategic initiatives at Certn, a background screening firm.
🇬🇧 United Kingdom – Remote
💵 £28.9k - £36.1k / year
💰 $109M Series B on 2023-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
August 21
1001 - 5000
Manage customer engagement and retention for a SaaS-based global employment platform.
August 16
51 - 200
Support global customers and partners with SAR imagery products and post-sales support.
🇬🇧 United Kingdom – Remote
💰 $60M Venture Round on 2023-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
August 3
51 - 200
Engage with customers to enhance product adoption and satisfaction for medical imaging solutions.
July 30
51 - 200
Maximise value realisation and customer retention for existing customers post-sale.