Account Manager - SMB

March 20

🌵 Arizona – Remote

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🏄 California – Remote

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+24 more states

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💵 $69k - $84k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Logo of Highspot

Highspot

Highspot is a leading sales enablement platform designed to ignite revenue growth and drive repeatable sales success for businesses of all sizes. The company provides a unified, AI-driven platform that helps organizations define, execute, and optimize go-to-market initiatives, improving productivity and accelerating business results. Highspot offers a comprehensive suite of tools for sales content management, sales plays and playbooks, buyer engagement, sales training, and sales coaching. Through AI-assisted automation, real-time analytics, and a robust partner ecosystem, Highspot assists enterprises in enhancing sales performance and achieving predictable revenue targets. Trusted by global enterprises, Highspot is recognized for its ability to seamlessly integrate sales enablement strategies with business outcomes.

Sales Enablement • Sales Engagement • Sales Playbooks • Sales Enablement Analytics • Buyer Engagement

501 - 1000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

📋 Description

• About Highspot • Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. • About The Role • We are looking for an experienced Account Manager to join our Post-Sales Enterprise team. The Account Manager owns commercial responsibility for a customer portfolio, focusing on renewal and expansion. • Account Managers establish Highspot as a world-class leader in SaaS net ARR, gross ARR, and logo churn. • AMs are tasked with surpassing targets for retention and expansion that drive customer-level strategies to reinforce Highspot value. AMs will achieve revenue retention and expansion quotas by navigating complex customer organizations, building relationships, and managing clear communication and updates internally. • The AM drives commercial outcomes through their partnership with the CSM organization and other GTM teams (e.g. SCs, Services, Renewal Specialists, PRE) to retain and grow the account. • Ideal AM candidates have experience with Sales, Marketing, and Enablement professionals, possess a high degree of business acumen, and can identify and translate business value back to their customers.

🎯 Requirements

• Proven track record of meeting and exceeding revenue targets; you are highly results-oriented and reliably deliver on expectations. • 3+ years of experience in a Full sales cycle and/or growth quota-carrying Sales and/or Account Management role. • Proven track record of selling and managing large, multi-product, multi-million dollar books of business • Experience managing a diverse set of customer stakeholders ranging from C-level to manager with multiple stakeholders per account. Ability to establish new relationships with key target contacts. • Experience interfacing closely with executive leaders and leading a diverse set of cross-departmental internal stakeholders to execute account strategy. • Proven ability to stay organized, prioritize well, and manage time effectively in fast-paced, ever-changing environments. • Demonstrated ability to successfully prospect into an installed customer base and successfully identify and solidify business and product value • Ability to clearly articulate business value, impact, and ROI • Ability to strategically plan with customers, mapping complex business objectives to product use cases • Ability to effectively manage customer opportunities and risks • A desire to improve your organization and those around you • Strong executive presence • Strong business acumen • Ability to work independently as well as part of a team in a fast-paced, rapidly evolving environment • Salesforce, Highspot, Tableau, Clari experience preferred

🏖️ Benefits

• Comprehensive medical, dental, vision, disability, and life benefits • Health Savings Account (HSA) with employer contribution • 401(k) Matching with immediate vesting on employer match • Flexible PTO • 8 paid holidays and 5 paid days for Annual Holiday Week • Quarterly Recharge Fridays (paid days off for mental health recharge) • 18 weeks paid parental leave • Professional development opportunities through LinkedIn Learning • Access to Coaches and Therapists through Modern Health • 2 volunteer days per year • Commuting benefits

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