Strategic Account Manager

November 14

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Highspot

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Sales Enablement • Sales Engagement • Sales Playbooks • Sales Enablement Analytics • Buyer Engagement

501 - 1000

Description

• About Highspot • Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. • On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. • We believe a great place to work is about more than the work – it’s about what the company stands for. • Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change. • About the Role • We are looking for an experienced Strategic Account Manager to join our Post-Sales team. • The Strategic Account Manager will cultivate and manage customer relationships, focusing on expansion and retention. • The role includes responsibility for driving cross-sells, up-sells, and renewals within their book of business. • The Strategic Account Manager will have the opportunity to overachieve and earn uncapped commissions. • This role requires consistent and predictable meeting or exceeding of sales targets.

Requirements

• Proven track record of meeting and exceeding revenue targets; you are highly results oriented and reliably deliver on expectations. • 12+ years of experience successfully selling, expanding and renewing large Strategic and Enterprise Customers. • Proven track record of selling and managing large, multi-product, multi-million dollar customers • Experience managing a diverse set of customer stakeholders ranging from C-level to manager with 20+ stakeholders per account. Ability to establish new relationships with key target contacts. • Deep understanding of SaaS agreement structure and how to position proper new sale, expansion and renewal arrangements, and how to effectively work with Highspot and customer legal counsel. • Experience interfacing closely with executive leaders and leading a diverse set of cross-departmental internal stakeholders to execute account strategy. • Proven ability to stay organized, prioritize well, and manage time effectively in fast-paced, ever-changing environments. • Demonstrated ability to successfully prospect into an installed customer base and successfully identify advance, and close new and expansion business. • Ability to clearly articulate business value, impact, and ROI. • Ability to strategically plan with customers, mapping complex business objectives to product use cases. • Ability to effectively manage customer opportunities and risks • A desire to improve your organization and those around you • Strong executive presence • Strong business acumen • Ability to work independently as well as part of a team in a fast-paced, rapidly evolving environment • Salesforce, Highspot, Tableau, Clari experience preferred

Benefits

• Comprehensive medical, dental, vision, disability, and life benefits • Health Savings Account (HSA) with employer contribution • 401(k) Matching with immediate vesting on employer match • Flexible PTO • 8 paid holidays and 5 paid days for Annual Holiday Week • Quarterly Recharge Fridays (paid days off for mental health recharge) • 18 weeks paid parental leave • Access to Coaches and Therapists through Modern Health • 2 volunteer days per year • Commuting benefits