Associate Account Manager
6 days ago
🇺🇸 United States – Remote
💵 $60k - $94k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💰 Account Manager
🚫👨🎓 No degree required
Description
• At Veriff, our GTM Division is the driving force behind our mission to create a safer, more trustworthy online world. • Veriff is hiring an Associate Account Manager - USA for our USA Account Management Team with a focus on supporting global clients within the North American region. • As an Associate Account Manager - USA you will be the primary point of contact for your customers and will work with them on all stages of integrations, scaling, driving adoption, product expansion, and customer success. • You will act as a trusted advisor, ensuring customers realize maximum value from our solutions, and help identify opportunities for cross-selling and up-selling to meet revenue targets. • We’re looking for someone with a strong ability to build relationships, while understanding needs and providing solutions. • This position will play a central role in maximizing relationships with key accounts in the USA.
Requirements
• 3+ years experience as a CSM/AM within the SaaS industry • Previous experience adopting analytical tools and ability to drive performance assessments that are data driven • Have a proven track record of meeting or exceeding quotas and receiving positive customer feedback • Proven success of partnering with clients and stakeholders to drive product utilization and net dollar retention • Previous experience partnering with Account Executives, Solutions Engineers, Customer Support, and Product Teams to drive adoption and ensure a closed feedback loop between Veriff Product team and our customers
Benefits
• Full-remote job within our eligible locations in the USA (please see above) • Extra recharge days per year on top of your annual vacation days • Stock options that ensure you share in our success • 401(k) matching • Extensive, medical, dental, and vision insurance to ensure you're feeling great physically and mentally • Learning and Development and Health & Sports budgets that you are free to tailor to your own needs • Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary
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