Subscription Account Manager - Spanish Bilingual

5 days ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Informa

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Informa is a global leader in business intelligence, academic publishing, and events. It is home to hundreds of specialist brands and businesses, focused on connecting people with knowledge through events and digital products. Informa operates in over 30 countries and has a workforce of 12,000 colleagues globally. The company runs divisions such as Informa Markets, which facilitates trade and growth through events, and Taylor & Francis, a leading publisher of academic research. Informa prioritizes sustainability and diversity, aiming to positively impact markets and communities. As a member of the FTSE 100, Informa is known for its strong financial performance and scale within the academic and B2B markets.

Academic Publishing • Marketing Services • Data & Intelligence • Digital events • Exhibitions

10,000+ employees

Founded 1998

🤝 B2B

📱 Media

📚 Education

📋 Description

• As a Subscription Account Manager, drive growth for key customers through subscription success. • Manage the subscription renewal process and seek upsell opportunities. • Build and nurture relationships with key customer stakeholders. • Monitor account health and identify areas for improvement. • Collaborate with internal teams to enhance customer retention and growth.

🎯 Requirements

• Proven experience in B2B subscription sales or account management. • Strong track record of high renewal rates and account growth. • Excellent relationship-building and communication skills. • Data-driven decision-making and problem-solving capabilities. • Experience with CRM systems and subscription management tools. • Ability to work collaboratively in a team environment. • Service-oriented professional with a consultative approach. • Strong understanding of complex customer needs. • Experience in B2B sales within a subscription model. • Proactive problem-solver focused on customer satisfaction.

🏖️ Benefits

• Freedom & flexibility: high colleague satisfaction for flexibility and trust. • Great community: welcoming culture with social events and active diversity networks. • Broader impact: up to four days per year to volunteer with charity match funding. • Career opportunity: bespoke training, mentoring, and access to LinkedIn Learning courses. • Time out: unlimited paid time off (PTO) plus 10 national holidays. • Competitive benefits: 401k match, parental leave, ESPP offering company shares. • Strong wellbeing support: EAP assistance, mental health resources, wellness app access. • Recognition for great work: global awards and kudos programs. • International collaboration: opportunities to work with teams worldwide.