B2B Demand Generation • B2B Lead Generation • Content Syndication • Content Marketing • Account-Based Demand Generation
1001 - 5000
2 days ago
B2B Demand Generation • B2B Lead Generation • Content Syndication • Content Marketing • Account-Based Demand Generation
1001 - 5000
• Are you passionate about marketing? Ready to dive into the world of demand generation? INFUSE is one of the fastest-growing lead generation companies! INFUSED with drive, innovation, and integrity, we craft demand solutions with precision to fuel our clients’ pipelines, every time. • The Client Success is responsible for developing customer relationships that promote retention and loyalty. Works closely with customers to ensure that they are satisfied with the services they receive and to improve upon areas of dissatisfaction. • Responsibilities and Duties • Develop and maintain relationships with a select group of named accounts to ensure campaign success • Serve as a trusted advisor for our clients and be an expert in INFUSE offerings • Collaborate with internal subject matter experts to deliver campaign leads and ensure clients are happy with the outcome • Collaborate with the Sales team from proposal to delivery, including identifying and ensuring delivery options, integrations, and other operational aspects • Create and coordinate account documentation including reports, RFPs, and other recommendations • Accountable for post-sale account management and driving account growth through excellent customer service and delivery, communication and on-boarding
• Minimum two years of account management and/or customer success/service experience preferred • Organized, detail-oriented, and able to manage 30+ clients at once • Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision • Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues • Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation • Comfortable using and learning software: MS Office (Excel), custom-built software, CRM, ticketing/tracking systems, etc. • Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
Apply Now2 days ago
201 - 500
Customer Success Manager for BetterCloud, provider of SaaSOps solutions.
2 days ago
2 - 10
Customer Success Manager at Chiku enhancing senior health through innovative solutions.
2 days ago
201 - 500
Customer Success Manager to foster SMB client relationships at BioRender.
🇺🇸 United States – Remote
💰 Pre Seed Round on 2018-03
⏰ Full Time
⚪️ Entry-level
🟢 Junior
🏆 Customer Success
3 days ago
51 - 200
Customer Success Manager at Archlet, enhancing tool adoption and driving renewals.
3 days ago
1001 - 5000
Account Manager at Dealer Spike managing client relationships and digital marketing services.